Andrew Scherer, Director, Technology Workflows – Federal, ServiceNow, sat down with Fed Gov Today at the GovExperience Summit to make a case every agency needs to hear: AI only delivers when the foundations are right. Andrew breaks down the two that matter most — complete, trustworthy data from across the enterprise (IT, procurement, HR, and the hundreds of third-party systems holding their own version of the truth), and real-time governance over AI agents through an AI control tower.