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You are live with AI - now what? Scaling ServiceNow Otto for CSM across your organization requires more than deploying AI skills and agents. It requires a governance model that owns your AI pipelines, runs continuous calibration, and defines the standards e...
Thank you for joining us May 27, at 12:00 PM ET for an update on a new incoming feature being Dashboard summarization & the new improvements to our already existing AI Data Expl...
Let's see how to configure an HR case template for a 401(K) retirement plan inquiry HR Service. This video was recorded in the Australia release. Role required: sn\_hr\_core.adm...
_A continuation of [Learn. Prioritize. Automate. The LEAP Story](https://www.servicenow.com/community/itom-blog/learn-prioritize-automate-the-leap-story/ba-p/3485948)_ ...
Let's see how to configure an HR service for a retirement plan inquiry. This video was recorded in the Australia release. Role required: sn\_hr\_core.admin ServiceNow product do...
Let's see how Accounts Payable agents can create an invoice case from Universal Request for further processing. This video was recorded in the Australia release. Role required: ...
We’re excited to finally bring together the growing community of ServiceNow enthusiasts across Newcastle and the Hunter region for a relaxed after-work meetup focused on sharing...
Discover SPM Academy, our recurring monthly webinar series on the last Thursday of every month at 8am PT! During these engaging webinars, the ServiceNow team presents informativ...
See ServiceNow AI Lens for mobile in action, as it captures data from images and auto-fills forms in seconds, helping users focus more on the task at hand and less on manual ent...
ServiceNow's Security & Risk Customer Community Event: Nexus Security & Risk As AI reshapes the security and risk landscape, staying connected with the community tackl...
Demonstrates how you can use additional menus in the Next Experience UI to navigate to and pin important resources, switch between classic environment applications and workspace...
Across banking, retail, and services, Indian enterprises are struggling with the same problem: customer journeys that are fragmented, partly manual, and spread across multiple s...
 that the world's leading software platforms...
Problem Statement The AIS (AI Search) Topic Search widget in Employee Center returns no results or incorrect results when users search within taxonomy topic pages, particularl...
I would like to offer a massive THANK YOU to Sammy, Alekhya, Deepika, and Chelsie for presenting their new employee front door experiences on ServiceNow. Rivian ...
Hello SNUG members! We are looking for a customer to lead or co-lead our Columbus SNUG. SNUG Leaders must be employed by a ServiceNow customer and not em...
Success Blueprint Templates standardise the objectives and outcomes associated with products sold to your customers. This video covers how Objective and Outcome Templates work, ...
Globalization is no longer optional for enterprise platforms. With only about 20% of the world speaking English, organizations need to deliver experiences that work across langu...
Learn how to add more tables to the Query Generation semantic layer so that users can use Now Assist in Platform Analytics applications to ask questions about the data in those ...
Zero Copy Connector for ERP connects ServiceNow workflows directly to your ERP systems with no need for data duplication, no middleware, and no batch sync delays. Before you sta...
If you were at CreatorCon Knowledge 2026, you've probably heard the buzz around BuildAgent. I had the chance to run a hands-on lab — CCL6466, Lights, Camera, Code — and came awa...
What does a construction executive turned tech entrepreneur have in common with a graduate student who dreamed of teaching? Or a banking architect in Luxembourg with someone who...
