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Can AI go from a chat message to a fully closed, autonomous complex case, with zero human touch and full explainability at every step? Watch it happen. Follow George Lewis, a fictional GlideRewards Platinum member on a fictional airline, through a real cust...
Can AI go from a chat message to a fully closed, autonomous complex case, with zero human touch and full explainability at every step? Watch it happen. Follow George Lewis, a fi...
![AI Learning Days Logo (1) 2.png](https://www.servicenow.com/community/image/serverpage/image-id/524060iC443427F8730C081/image-dimensions/274x78/is-moderation-mode/true?v=v2 "A...
![AI Learning Days Logo (1) 2.png](https://www.servicenow.com/community/image/serverpage/image-id/524060iC443427F8730C081/image-dimensions/274x78/is-moderation-mode/true?v=v2 "A...
ServiceNow is ending the default use of its in-house large language model, Now LLM, and shifting towards integrating advanced third-party models like Google Gemini and OpenAI GP...
This video was recorded in the Australia release. For more information about Create an incident profile, see: ServiceNow product documentation: https://www.servicenow.com/docs/r...
Summary In the Security Exposure Management (Exposure Assessment) workspace, custom columns added to the Exposure Assessment list (Assess by CVE) are lost when you sort by any...
In this webinar, learn from ServiceNow risk experts how new capabilities can in Business Continuity Management (BCM) and Operational Resilience (Ops Res) can improve your abilit...
Overview When configuring a Microsoft Defender incident profile in Security Incident Response (SIR) to ingest incidents into the platform, the profile exposes a Pull Closed In...
How do you pull context from external systems into your ServiceNow app development? What can MCP servers do for your development workflow? Sridhar Ravichandran is building an ap...
In this demo, you will see how to enable analysis using a proven statistical methodology within ServiceNow Operational Resilience. By analyzing losses over a period, including t...
ServiceNow Data & Analytics helps teams turn scattered data into clear, trusted business insight. It connects information across systems, adds the context people need, and makes...
About This Document SAM Office Hours is a monthly live Q&A session where ServiceNow customers can ask questions about Software Asset Management directly to product exp...
About This Document SAM Office Hours is a monthly live Q&A session where ServiceNow customers can ask questions about Software Asset Management directly to product exp...
About This Document SAM Office Hours is a monthly live Q&A session where ServiceNow customers can ask questions about Software Asset Management directly to product exp...
About This Document SAM Office Hours is a monthly live Q&A session where ServiceNow customers can ask questions about Software Asset Management directly to product exp...
Ever wanted to add buttons and logic to ServiceNow pages without taking ownership of the whole form? UI Interactions let you do exactly that. In this short, learn how UI Interac...
Overview This article explains how to: - Create a new UI Builder page for a dashboard - Add a Dashboard L1 Navigation item in the Digital Product Release Workspace - Cr...
IRM 連載 第2回 Integrated Risk Management ・ Audit Management ServiceNow IRMではじめる監査DX（第2回） 監査を支えるすべての情報をつなぐ IRMを「使える状態」にする土台 ― データ基盤・モジュール連携・導入の落とし穴を、ISO 27...
![montreal_snug_community_banner.png](https://www.servicenow.com/community/image/serverpage/image-id/523939i0ECA7036327F55FB/image-size/large?v=v2&px=999 "montreal\_snug\_commun...
🔴 LIVE: Calling a Now Assist Skill from Outside the Platform (REST API, Start to Finish) Now Assist skills are great when everything stays inside ServiceNow. But what happens wh...
Developers work in their tools. ServiceNow handles the governance. Watch how developers use Claude Code in VS Code to generate ServiceNow applications from plain language, push ...
Your ServiceNow instance may be current, but is your Hardware Asset Management application? I recently encountered an environment that was approximately 10 versions be...
See how ServiceNow Process Mining helps you eliminate delays caused by requested item approval steps. In this video, we show how to quickly identify requested items with long ap...
Deploying ServiceNow in regulated enterprises presents unique challenges. These organizations must meet strict compliance requirements while maintaining business continuity. At ...
