The Australia release enhances the ServiceNow® Mobile Platform with intelligent, mobile-first innovations that help users stay productive anywhere, introducing an AI-powered voice assistant for hands-free interaction, seamless online-to-offline continuity that keeps work moving even without connectivity, and improved offline capabilities that preserve data, attachments, and actions until automatic sync on reconnection. Administrators benefit from a new mobile_admin role that delivers more precise and secure control over mobile configuration, while frontline teams can securely share devices with support for multiple users accessing a single account through personalized PINs, reducing friction in shift-based environments. Together with enhancements like configurable PIN timeouts, offline form reliability, and push notifications for logged-out users, these updates make the mobile experience more resilient, secure, and adaptable to modern work environments. --- Platform Academy is your gateway to mastering the most critical aspects of the Now Platform. Designed specifically for platform owners, this session delivers expert-led insights into key topics including Upgrades, Platform Security, Mobile Apps, Knowledge Management, Now Assist, and the Next Experience. Whether you're optimizing performance, enhancing user experience, or preparing for what's next, this session equips you with the knowledge and tools to lead with confidence. Don't miss out on this opportunity to connect with ServiceNow experts and get your questions answered! Register today! https://info.servicenow.com/ServiceNowExchange-Platform.html?cid=losn:youtube About ServiceNow® Exchange: ServiceNow Exchange is your gateway to faster, smarter business outcomes. Connect with peers and industry experts as we simplify complexity through actionable insights, proven shortcuts, and insider tips. Explore curated sessions led by top ServiceNow innovators—designed to give you exclusive knowledge and practical tools to accelerate success and deliver real results. Click here to see the full catalog of ServiceNow Exchange events: https://www.servicenow.com/community/live-on-servicenow/ct-p/live-on-servicenow-events