Heads up: ServiceNow is working on conversational playbooks, and it's not quite ready to demo yet. What we know: - Still in active development - Represents the next direction for playbook evolution - Likely integrates conversational AI with playbook workflows - Full showcase coming soon Why it matters: As AI capabilities expand, expect playbooks to become more conversational and intuitive—enabling new ways for teams to interact with automated processes. Stay tuned for the official announcement. #ServiceNow #Playbooks #Conversational AI #ProductRoadmap