News Items - News Jace Pro

Growth feels different when we grow together. Shivalika doesn’t just ask how to fix something. She asks, “What’s the right way to solve this for the long term?” That instinct to think like an archi...

Video

Shivalika Gupta helps others unlock their potential

ServiceNow · about 10 hours

S SC

www.youtube.com

This video shows how to create and use a funnel report in User Experience Analytics to analyze user completion rates for a specific task. Chapters: 00:00 Intro 00:08 What funnel reports do 00:57 Cr...

Video

User Experience Analytics | Creating and using a funnel report

ServiceNow Documentation · 2 days

S a SC

www.youtube.com

What It Takes to Lead a ServiceNow User Group Being a ServiceNow User Group (SNUG) leader is about creating space where practitioners show up to learn, connect, and grow together. It's rewarding ...

ServiceNow User Group (SNUG) Leader Guidelines

New article articles in ServiceNow Community · 2 days

S S A +1

www.servicenow.com cache

Use Zero Copy Connectors to connect to external data sources and retrieve data to power AI agents and enrich workflows on the ServiceNow AI Platform. In this video we’ll review its advantages, and ...

Video

Zero Copy Connectors | Overview

ServiceNow Documentation · 3 days

S A SC

www.youtube.com

Video

Watch and Learn: Collaborative Work Management & SPM Video Collections

New article articles in ServiceNow Community · 3 days

S SC A

www.servicenow.com cache

Use Zero Copy Connectors to connect to external data sources and retrieve data to power AI agents and enrich workflows on the ServiceNow AI Platform. In this video we’ll review its advantages, and ...

Video

Zero Copy Connectors | Overview

ServiceNow Documentation · 4 days

S A SC

www.youtube.com

Learn how to manage workplace presence settings. servicenow workplaceservicedelivery workplaceconcierge employeeservicemanagement For more information, see: Manage workplace presence settings: http...

Video

Manage workplace presence settings | Workplace Service Delivery

ServiceNow Documentation · 4 days

S SC

www.youtube.com

The L1 IT Service Desk AI Specialist is an autonomous worker that investigates and resolves assigned incidents using knowledge articles and historical data. Learn about its benefits, how to impleme...

Video

L1 IT Service Desk AI Specialist | Overview

ServiceNow Documentation · 5 days

S a SC

www.youtube.com

Thank you for joining us Aug 19, at 12:00 PM ET for a much requested academy session on adoption into the Platform Analytics experience. We showcased the newest capabilities, adoption numbers as we...

Video

Adopting the new Platform Analytics experiences - Aug 19, 2026 - Platform Analytics Academy

ServiceNow Community · 5 days

S SC

www.youtube.com

Create reservations across multiple buildings, campuses, neighborhoods, or sites. Create a reservation spanning across multiple days. Add attendees or visitors to a reservation. Synchronize reserva...

Video

Workplace Reservation Management | Create workplace reservation and add services

ServiceNow Documentation · 9 days

S SC A

www.youtube.com

Learn what AI specialists are in Autonomous Workforce and what they can do, the difference between AI agents and AI specialists, the benefits of using them, and how to deploy them. Chapters: 00:14 ...

Video

Autonomous Workforce - Overview

ServiceNow Documentation · 12 days

S SC

www.youtube.com

The L1 IT Service Desk AI Specialist is an autonomous worker that investigates and resolves assigned incidents using knowledge articles and historical data. Learn about its benefits, how to impleme...

Video

L1 IT Service Desk AI Specialist | Overview

ServiceNow Documentation · 13 days

S a SC

www.youtube.com

Demands are now available in the Next Experience within the Strategic Planning Workspace. Learn how the new workspace-style interface brings Playbooks, document collaboration, and AI Summarization ...

Video

Next Experience for Demand Management | Overview

ServiceNow Documentation · 15 days

S SC A

www.youtube.com

The Administration for Security Exposure Management application offers a unified administrative experience across all Unified Security Exposure Management (USEM) applications. It introduces the Adm...

Video

Administration in Unified Security Exposure Management | Overview

ServiceNow Documentation · 15 days

S A a +1

www.youtube.com

https://cdn.embedly.com/widgets/media.html?url=https%3A%2F%2Fplayers.brightcove.net%2F5703385908001%2Fdefault_default%2Findex.html%3FvideoId%3D6393112820112&type=text%2Fhtml&schema=brightcove&displ...

Shivalika Gupta helps others unlock their potential

New article articles in ServiceNow Community · 16 days

S SC

www.servicenow.com cache

Shows how to align and distribute shapes on the diagram canvas in Enterprise Architecture Workspace. servicenow servicenowdemo EAW enterprisearchitecture This video was recorded in the Australia re...

Video

Align and distribute shapes in a modeling diagram

ServiceNow Documentation · 17 days

S A SC

www.youtube.com

Learn how to generate targets for a goal in the Strategic Planning Workspace. servicenow itbusinessmanagement strategicplanning scenarioplanning For more information, see: Generate targets for a go...

Video

Strategic Planning Workspace | Generate Targets

ServiceNow Documentation · 17 days

S SC A

www.youtube.com

Walk through the steps to enable the article health score in Knowledge Center properties within a ServiceNow instance. servicenowcommunity servicenowdocs KnowledgeCenter ServiceNowAIPlatform Servic...

Video