Create milestones for the affected KPIs in the action plan. Before you begin Role required: sn_kpi.admin For more information, see: ServiceNow product documentation: https://www.servicenow.com/docs/r/source-to-pay-operations/supplier-lifecycle-operations/create-milestones-for-the-action-plan.html ServiceNow Training and Certification: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/community ServiceNow Insights Podcast: https://www.youtube.com/playlist?list=PLCOmiTb5WX3qvGq7Cp3o2KkCiplJyqQOK