Governance, Risk, and Compliance | Review and activate issue workflow
ServiceNow Documentation
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Sep 30, 2026
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video
Review the workflow configuration and activate the workflow so it can be applied to new issues. Before you begin The workflow's basic details, workflow components, state-to-stage mappings, and trigger condition and priority must be configured. Role required: sn_grc_issue_mgmt.issue_workflow_admin About this task The Review step provides a summary of the workflow's configuration, including its name, table, layout, state model, playbook, trigger condition, priority, state-to-stage mappings, and approvals. Reviewing this information helps you identify configuration issues before the workflow becomes active. The Activate workflow button is available only when the workflow reaches the Review step. Approvals are optional and don't have to be configured before you activate the workflow. For more information, see: ServiceNow product documentation: https://www.servicenow.com/docs/r/governance-risk-compliance/grc-common-functions/review-and-activate-a-workflow.html ServiceNow Training and Certification: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/community ServiceNow Insights Podcast: https://www.youtube.com/playlist?list=PLCOmiTb5WX3qvGq7Cp3o2KkCiplJyqQOK
https://www.youtube.com/watch?v=_7UfA9kXv0o