ServiceNow News
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Demonstrates how to create and edit on-call shifts, add on-call members to shifts, and create escalation trigger rules and policies with steps. Chapters: 00:00 Intro 00:32 Create and edit on-call s...
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Getting started with On-Call Scheduling in Service Operations Workspace
ServiceNow Documentation
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3 months
Learn how to review issues with your agent that surface in an automated agentic evaluation. servicenow servicenowdemo automatedevaluations agenticevaluations Role required: sn\_aia.admin This video...
Video
Agentic Evaluations | Reviewing your agent’s issues
ServiceNow Documentation
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3 months
PocketOS founder Jer Crane watched an AI agent delete his entire production database in 9 seconds, taking down real customer reservations and forcing a frantic weekend of data reconstruction. In th...
Video
The Disaster That Made AI Governance Go VIRAL | Agents Go Wild
ServiceNow Community
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3 months
"The appearance of safety through marketing hyperbole IS NOT safety" 🔥 #AgentsGoWild
ServiceNow Community
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3 months
This month's wellness session focused on creating clarity around where we want to go, what we want to build, and the mindset shifts that often happen before visible progress does.
Visualization and Intention Setting: Session Recording + Resources
New article articles in ServiceNow Community
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3 months
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ServiceNow's Security & Risk Customer Community Event: Nexus Security & Risk
As AI reshapes the security and risk landscape, staying connected with the community tackling these challenges...
Join Us for Nexus Security & Risk 2026
New article articles in ServiceNow Community
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3 months
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In this demo, learn how to configure the "Not Applicable" checkbox within the control and residual assessment sections of an Advanced Risk assessment. We will show you how to suppress this control ...
Video
What's New in IRM Advanced Risk: Configuring the ‘not applicable’ checkbox in assessments
ServiceNow Community
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3 months
As AI reshapes the security and risk landscape, staying connected with the community tackling these challenges has never been more important. We'd like to invite our ServiceNow Security and Ri...
Join Us for Nexus Security & Risk 2026: ServiceNow's Security and Risk Customer Community Event
New article articles in ServiceNow Community
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3 months
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What’s !important 12 talks about the old (testing in Safari when you don’t have Safari), the new (::checkmark), the in-between (anchor positioning but with HTML), and more.
Buckle up!
Testing i...
What’s !important #12: Safari Testing, ::checkmark, HTML Anchor Positioning, and More
CSS-Tricks
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3 months
css-tricks.com
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var sQuery = 'sys\_created\_onONThis month@javascript:gs.beginningOfThisMonth()@javascript:gs.endOfThisMonth()';
checkDuplQuestions(sQuery, 'table\_sys\_id', 'question', 'question\_answer');...
ServiceNow check duplicates on 2 columns using GlideAggregate
ServiceNow Blog
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3 months
www.cloudminus89.com
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In business environment, CXOs face increasing pressure to make decisions that balance growth with compliance and risk management. The volume of data and the speed at which regulations evolve make i...
Harnessing AI-Powered Insights for Confident Decision-Making in Compliance and Risk Management
REDE Consulting
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3 months
www.rede-consulting.com
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On June 10 we will be doing another Platform Analytics Academy session. This time we will be looking into the AI Control Tower and specifically look at the role analytics plays within. One pla...
Platform Analytics Academy - June 10, 2026 - Analytics within the AI Control Tower
New article articles in ServiceNow Community
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3 months
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Let's explore the AI Identified Project Risks capability, which helps automatically identify potential risks across your projects. This allows your team to act before issues escalate. This video wa...
Video
Exploring AI Identified Risks in Project Workspace
ServiceNow Documentation
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3 months
Setting up a workflow to provide "evidence that you've assessed and tested service criticality."
Using Smart Assessment Engine as part of the Operational Resilience process
New article articles in ServiceNow Community
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3 months
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Adjust a component to meet the Web Content Accessibility Guidelines (WCAG) 2.1. When you're editing a component in Theme Builder and see a warning symbol, that indicates that the component doesn't ...
Video
Fix accessibility issues in your Theme Builder theme
ServiceNow Documentation
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3 months
ServiceNow Operational Resilience gives you a structured way to measure, test, certify, and remediate the resilience of your business services — and the Smart Assessment Engine quietly powers most ...
Using Smart Assessment Engine as part fo the Operational Resilience process
New article articles in ServiceNow Community
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3 months
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What is Digital Resilience Incident Reporting with Smart Assessment Engine?
Digital Resilience Incident Reporting (DRIR) in ServiceNow Integrated Risk Management (IRM) is a regulation-agn...
Video
Using Smart Assessment Engine for Digital Resilience Incident Reporting
New article articles in ServiceNow Community
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3 months
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What is MCP Server Console?
MCP Server Console is ServiceNow's purpose-built control plane for publishing and governing AI agent connections. It lets administrators package ServiceNow capabilitie...
MCP Server Console FAQ
New article articles in ServiceNow Community
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3 months
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First Fridays has always been about three things: learning from each other, building a network of healthcare peers who actually get what you're dealing with, and getting better at the platform toge...
Introducing First Connections
New article articles in ServiceNow Community
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3 months
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A missing field, a permissions gap, and a post-upgrade behavior change are three different problems with three different fixes. Start with your symptom.
Get Change Models working again: Start with the right diagnosis
New article articles in ServiceNow Community
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3 months
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You activated the Change Management plugin. You confirmed the activation completed but the Change Model field still isn't showing up on the Change Request form. What's actually going on is that plu...
Change Models not appearing on the Change Request form? Check these four settings
New article articles in ServiceNow Community
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3 months
www.servicenow.com
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