PocketOS founder Jer Crane watched an AI agent delete his entire production database in 9 seconds, taking down real customer reservations and forcing a frantic weekend of data reconstruction. In this blameless postmortem, Sean Regan sits down with Crane to unpack exactly what went wrong. If you're shipping AI agents into production, or thinking about it, this one's required viewing. ⏰ Timestamps 00:00 Introductions 01:00 Background of PocketOS Founder, Jer Crane 01:42 What Is PocketOS? 02:39 What Happened With PocketOS's AI Agents? 04:40 What Was the Path to Remediation? 08:49 Is It Even Reasonable to Blame the Agents? 10:15 What Were the Key Human Mistakes? 11:13 Discussing the "Appearance of Safety Through Marketing Hyperbole" 12:36 Who Should Be Building The Governance Layer For AI Agents? 14:22 Would Crane Give AI Agents Production Access Again? 15:02 Conclusion