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Platform Analytics Academy - June 10, 2026 - Analytics within the AI Control Tower

New article articles in ServiceNow Community · May 29, 2026 · article

On June 10 we will be doing another Platform Analytics Academy session. This time we will be looking into the AI Control Tower and specifically look at the role analytics plays within. One place to discover, govern, secure, observe, measure, and manage all AI across the business so you can see what AI exists, how it’s used, who owns it, and if it is delivering on its intended goal.

 

How are we measuring, what insights do we surface through the many dashboards and data visualizations of the AI Control Tower. This to better understand your AI assist usage, performance of your agents and of course complete AI value realization.

 

Please register here for the session and see you there!

 

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https://www.servicenow.com/community/performance-analytics-blog/platform-analytics-academy-june-10-2026-analytics-within-the-ai/ba-p/3550969