ServiceNow News
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_Requirement:_
Suppose we have a requirement in ServiceNow IRM (Risk assessment) to configure a custom approval with custom logic that approval should get triggered to approver gr...
GRC IRM: Risk Assessment Project: Custom approval configuration using approval configuration
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2 months
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A quick trick to validate a CMDB reconciliation rule using simple background script.
ServiceNow TRICK: Execute a CMDB reconciliation rule quickly using script in background script
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2 months
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A quick trick to validate a CMDB reconciliation rule using simple background script.
ServiceNow TRICK: Execute a CMDB reconciliation rule quickly using script in background script
New article articles in ServiceNow Community
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2 months
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Hi everyone,
Following up on the previous post I shared last week — the Bulk UI Policy Actions Update Set is now available for anyone who wants to use it.
What it solves:
If you've buil...
Bulk UI Policy Actions — Update Set Now Available
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2 months
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A request came to turn our docking stations into CIs. The platform was right; the request and the advice weren't. The failure wasn't technical - it was the absence of a written rule. Here's the CI ...
The CI Eligibility Standard: deciding what becomes a CI
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2 months
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I have created a Ui action that is downloading to Excel and also adding into attachments.
I did not want it add to attachments for that record in that table where the UI Action is available
Ui action that is downloading to Excel
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2 months
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Compliance challenges in Finance, Pharma, and Healthcare sectors continue to grow as regulations evolve and enforcement tightens. Enterprises operating in diverse locations such as Ohio, Pune, Ahme...
Streamlining Compliance Across Finance Pharma and Healthcare with ServiceNow Controls
REDE Consulting
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2 months
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Over the past four weeks, I had the opportunity to be part of the Architecture Excellence (ArchX) program, and I can honestly say it has been one of the most engaging learning experiences I've had....
My Architecture Excellence (ArchX) Journey
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2 months
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Apply to become a ServiceNow Rising Star!
An Exciting Opportunity to Become a 2026 Rising Star
New article articles in ServiceNow Community
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2 months
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Zero Copy Connector for ERP
Community Hub
Guides, setup help, use case patterns, troubleshooting, and what's new - all in one place.
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Start here
[Quick-Start Guide →](https://www.servicenow....
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Zero Copy Connector for ERP - Community Hub
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2 months
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You've locked your AI timeline. Approved the business case. Set your go-live date. But here's what stops most AI rollouts: the people side gets planned last, realized too late. By the time adoption...
Teams using this playbook to guide their AI rollout report adoption lift within 90 days
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2 months
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The ServiceNow University User Adoption team helps customers turn platform investments into real business outcomes — not by focusing on the technology alone, but by preparing the people w...
Around $5,000 per pack if you built this yourself. Your cost? Zero. | Adoption Packs
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2 months
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Organizations with active champion networks see adoption lift within the first 30 days of go-live.
Real, sustained adoption - Launch your Now Assist champion program with one free download
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2 months
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Know a student who's ready to do more than just attend class?
The ServiceNow University Campus Leaders program is now accepting applications for 2026-27. Campus Leaders are students at our...
ServiceNow University Campus Leader Applications Open!
New article articles in ServiceNow Community
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2 months
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AI for Everyone: The new AI awareness animated courses from ServiceNow University
AI readiness starts with a story, not a slide deck
New article articles in ServiceNow Community
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2 months
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We often hear about shiny new tools that change everything (yet again). But in practice, most people don’t need more tools to deal with in their daily lives. What we actually need are better integr...
Video
Users Don’t Need More Tools: They Need Seamless Integrations
Articles on Smashing Magazine — For Web Designers And Developers
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2 months
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How to create high performance scheduled jobs?
High Performance Background Jobs
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2 months
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Learn how to embed AI agents as specific steps within ServiceNow playbooks to automate complex business processes. In this demo, we show: - How to add AI activities to playbook steps - Configuring ...
Video
ServiceNow AI Agents in Playbooks | Developer Passport Highlight
ServiceNow Dev Program
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2 months
Overview
A common ServiceNow internationalization issue is the login page displaying in the wrong language for users who haven't authenticated yet. This article covers a simple, reliable best pra...
Best Practice: Configuring Login Page Language for Unauthenticated Users in ServiceNow
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2 months
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