ServiceNow News
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Most Zero Copy Connector for ERP setups that stall are not broken in any deep way. Something is missing, or pointed at the wrong place, and the symptom (usually a dead heartbeat) does not tell you ...
Zero Copy Connector for ERP - Common setup issues & fixes
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about 2 months
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The old ServiceNow procurement playbook is officially dead.
With the new packaging rollout, legacy tiers like Standard, Professional, and Enterprise are gone. In their place is a high-sta...
The April 2026 ServiceNow CSM Packaging Redesign: What Architecture and Licensing Teams Need to Know
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about 2 months
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How has the shift from low-code to AI-native development affected how YOU build? #servicenow
ServiceNow Dev Program
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about 2 months
On-premise SAP systems (ECC and S/4HANA) support two connection protocols in ZCC for ERP: RFC, for BAPIs & table reads and OData v2 over HTTP. This article covers RFC.
Zero Copy Connector for ERP - Connecting via RFC/BAPI
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about 2 months
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The design community has entered a period of conversational tunnel vision. Because Large Language Models (LLMs) are trained on dialogue, the industry has collectively decided that the chat bubble i...
Matching AI Modality To User Intent: Designing The Right Interface
smashingmagazine.com
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Project Insights Auto-Emails: Configuration and Customization Guide
Project Insights Auto-Emails: Configuration and Customization Guide
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about 2 months
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What is SAFe-to-EAP Migration?
SAFe-to-EAP migration is a one-time process that moves your SAFe data like Portfolios, ARTs, Teams, PIs, Sprints, Epics, Features, Stories, and Tasks...
Understanding SAFe-to-EAP Re-migration: Why Existing Records Are Not Updated
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about 2 months
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If you've been using Smart Assessment to respond to assessments, you've probably run into two friction points: a filter that only ever showed "Unanswered questions," and large sections that require...
Smarter Filtering and Smoother Scrolling in Smart Assessment — Here's What's New
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about 2 months
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Implementing ServiceNow can transform how your organization manages workflows, compliance, and service delivery. Yet, the path to success depends heavily on choosing the right implementation model....
Choosing the Right ServiceNow Implementation Model for Your Organization's Needs
REDE Consulting
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about 2 months
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ServiceNow SPM
Project Financial Diagnostics Functional Reference
A comprehensive functional reference for the diagnostic & auto-fix framework that detects and re...
SPM Financials: Project Financial Diagnostics
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about 2 months
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Learn how to configure list layouts, form fields, and filter breadcrumbs. This session also explores user preference settings, subscription options, and visual task boards — key areas tested in the...
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CSA Part 6 - configure list layouts, form fields, and filter , VTB
ServiceNow Workshops
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about 2 months
Session Recap: What's new for Platform Encryption in Australia
This session recapped the encryption enhancements introduced in the Zurich release while focusing on the new capabilities de...
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What's New for Platform Encryption in Australia
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about 2 months
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If you manage knowledge content in ServiceNow, you've probably been in this situation: you know the quality isn't great, but without actual numbers, it's hard to make the case for prioritizing this...
Knowledge Center: Deep Dive on Knowledge Health Score and other additions
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about 2 months
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New to the Australia release, Setup Hub turns standing up ITOM AIOps into a fast, guided experience. From a single Product Hub, it installs the right components, applies sensible defaults, and wire...
Stand Up ITOM AIOps in Hours, Not Weeks: A First Look at Setup Hub
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about 2 months
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Discover how SPM Project Insights helps Project Managers respond to urgent executive requests instantly. In this demo, see how a Project Manager generates a real-time project snapshot covering risk...
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AI-Powered Project Insights in SPM Project Workspace
ServiceNow Community
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about 2 months
When email notifications go missing or slow down, the Email Diagnostics Dashboard shows you which stage of the delivery pipeline needs attention. Check this first before you dig through individual ...
Email delivery not working right? Check the Email Diagnostics Dashboard first
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about 2 months
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I made this app in a cave! With a box of scraps! #tech #developer #softwareengineer
ServiceNow Dev Program
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about 2 months
AI agents are only as useful as the tools and data they can reach. To take real action — opening a ticket, checking a repository, updating a record — an agent has to connect to the systems where th...
Understanding MCP: How ServiceNow Connects, Discovers, and Governs MCP Connections to MCP Servers
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about 2 months
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Learn how to effectively manage and configure your Configuration Management Database (CMDB) using ServiceNow's CI Class Manager. This comprehensive overview covers navigating the class hierarchy, c...
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Introduction to CI Class Manager | ServiceNow Demo
GlideFast Consulting
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about 2 months
Join our Product organization to learn about Knowledge Health Score and how it helps knowledge managers understand the current state of their knowledge content, as measured against optimization ins...
Video
Platform Academy: Knowledge Center - Deep Dive Knowledge Health Score
ServiceNow Community
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about 2 months
Now Assist Center is your unified cockpit for activating, configuring, and customizing AI on the ServiceNow platform, putting every tool you need in one place. With an AI-powered admin assistant, d...
Video
Platform Academy: Now Assist Center - AI Made Simple for Developers
ServiceNow Community
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about 2 months
After migrating to Vulnerability Response v30x — the version that introduces Unified Security Exposure Management (USEM), a significant architectural upgrade to the Vulnerability Response applicati...
VR "Expiration Notifications Not Firing" After Upgrading to Vulnerability Response v30x (USEM)
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about 2 months
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