Whiteboard 2.0 with Michael Park
ServiceNow
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Jul 01, 2026
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video
SVP Global Partnerships and Channels walks through the ServiceNow AI Platform for Business Transformation, updated for the Australia release. Customers are moving at AI speed. They want governed AI, in production, delivering real value in less than 100 days. Michael shows the new layers making it possible: Otto, Context Engine, Action Fabric, and the AI Control Tower across any AI. Chapters 0:00 Introduction 0:12 The 1.0 architecture, still right 1:13 Context Engine 2:09 Otto, the AI experience 2:49 Action Fabric to administer, execute, and build agentic workflows 5:17 AI Control Tower for business reinvention 6:00 Security capabilities with Armis and Veza 6:28 Call to action Resources Whiteboard 1.0 → https://www.youtube.com/watch?v=0Fmw61s8CKc Context Engine → https://www.servicenow.com/products/context-engine.html Action Fabric → https://www.servicenow.com/platform/action-fabric.html AI Control Tower → https://www.servicenow.com/products/ai-control-tower.html Security solutions, including Armis and Veza → https://www.servicenow.com/solutions/security.html
https://www.youtube.com/watch?v=ZPlxlFY3qVM