ServiceNow News
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Voice AI sounds simple until you try to deploy it at scale — across airports, accents, languages, and thousands of employees at once. In this episode of ServiceNow Insights, host Bobby Brill sits d...
Video
Teaching a Computer to Speak - Voice AI in the Real World | ServiceNow Insights
ServiceNow Documentation
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19 days
How do you build ServiceNow apps faster using Claude Code? What does AI-assisted development look like for platform development? Chris Steinke, Sr Manager of Solution Consulting - AI Architect at S...
Video
Live Coding with Friends: Building ServiceNow Apps with Claude Code and Chris Steinke
ServiceNow Dev Program
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19 days
Overflowing call queues? AI Voice Agents deliver intelligent Tier Zero self-service across IT, HR, Customer Service and more—resolving issues before they reach a live agent. In this session, we'll ...
Video
AI Voice Agents: Tier Zero Agents that Scale across the Enterprise
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19 days
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AI can scale your best evaluator's judgment — but only if the governance architecture beneath it is built to hold up. This session presents a practitioner-built framework for designing AI-powered p...
The Architecture Behind AI Assessment that Earns Trust
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19 days
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Overview
Managing privileged access is one of the biggest security challenges on any ServiceNow instance.
In this Platform Academy session, walks through two new iden...
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What's New for Identity in Australia
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19 days
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Discovery is only as good as its access. ServiceNow Discovery and Service Mapping have to authenticate to thousands of target servers, network gear, databases, and cloud accounts. That means creden...
Discovery without storing a password: integrating the ServiceNow MID Server with CyberArk CCP (REST)
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19 days
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Your LinkedIn presence is more than a profile — it’s your professional reputation and a digital amplifier of your voice in the ServiceNow ecosystem. In this interactive, AI-enhanced sessi...
AI-Driven Strategies to Leverage LinkedIn in the ServiceNow Ecosystem
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19 days
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Your AI Has Been Busy. Now Assist Center Monitoring Can Prove It.
Overview
In this Academy, we walk through the solution for this scenario: you know your AI is working. But when your manager as...
Platform Academy - Your AI Has Been Busy. Now Assist Center Monitoring Can Prove It.
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19 days
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Discover how Now Assist enhances productivity through skills across ServiceNow products including ITSM, CSM, and more.
Click. Prompt. Done. — Now Assist Live Session
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19 days
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Corporate compliance is often seen as a necessary burden, a set of rules to follow to avoid penalties. But in reality, it can be a powerful tool that drives business success. When companies in high...
Leveraging Corporate Compliance for Business Success
REDE Consulting
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19 days
www.rede-consulting.com
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Explore emerging AI capabilities, real-world applications, and new opportunities to innovate on the ServiceNow platform. Register now, visit the new community page, and start building your AI knowl...
AI Learning Days Starts Tomorrow—Don’t Miss What’s Next
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19 days
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Bookmark the [ServiceNow Exchange YouTube channel, ](https://www.youtube.com/playlist?list=PLkGSnjw5y2U7c1YqQwOzFbLu85RB7leJq) the one place to see what’s new in the Risk portfolio for ea...
Webinars to get you up to speed with Risk’s latest features: ServiceNow Exchange: Risk (GRC)
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19 days
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Board risk reports built manually in spreadsheets are slow, error-prone, and outdated the moment they're printed.
Board Reporting Still Built in Spreadsheets — AI-Generated Executive Risk Dashboards Combining ServiceNow, GRC & Databricks
REDE Consulting
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19 days
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See how ServiceNow Process Mining helps you measure the impact of process changes and resolve any unintended adverse effects. In this video, we show how to create filter sets that isolate work comp...
Process Mining in Minutes — Minute 18: Process Model Comparisons
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19 days
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| [参加登録フォーム](https://f...
ServiceNowハッカソン2026開催のお知らせ
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19 days
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See how ServiceNow Process Mining helps you measure the impact of process changes and resolve any unintended adverse effects. In this video, we show how to create filter sets that isolate work comp...
Video
Process Mining in Minutes - Process Model Comparisions
ServiceNow Community
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19 days
You've opened Microsoft Copilot, thought "this might be useful," then closed it again. This 45-minute hands-on session speaks to exactly that moment.
From Curiosity to Capability: Turning AI Intrigue into everyday work habits
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20 days
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In today’s fast-paced and highly regulated industries, managing risk effectively is no longer optional. It is a critical component of operational success. Enterprises in sectors like Finance, Pharm...
Streamlining Operations with Integrated Risk Solutions
REDE Consulting
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20 days
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Fragmented service desks quietly cost enterprises enormous amounts of productivity. Here's how AI agents on ServiceNow close the gaps.
Siloed Service Desks, Slow Resolutions — Unifying ServiceNow with AI Agents for Faster MTTR
REDE Consulting
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20 days
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Dominando o Pilar de Compliance — Certifica çã o e Auditoria Automatizada de Dados
📌 Este é o terceiro artigo da nossa série exclusiva sobre a engenharia de dados do CMDB Health Dashbo...
Dominando o Pilar de Compliance - Certificação e Auditoria Automatizada de Dados
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20 days
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Employee Slate is built ground-up for AI. Not retrofitted. Not bolted on. Completely reimagined. It adapts to your role, your tasks, what needs your attention right now. Everything you need sits on...
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ServiceNow Employee Slate: AI-first employee experience platform
ServiceNow Dev Program
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20 days
Below are the topics will be covered under this course: CMDB CMDB CLASS MANAGER CMDB QUERY BUILDER MID SERVER DISCOVERY DISOVERY PATTERNS DISCOVERY SCHEDULES TYPES OF DISCOVERY SERVICE MAPPING CLOU...
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SERVICENOW CMDB AND DISCOVERY COURSE INTRODUCTION
Basico ServiceNow Learning
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21 days
The average enterprise IT team handles thousands of alerts a day — most of them noise. Here's how AI-powered ServiceNow ITOM cuts through it.
Alert Fatigue Is Burning Out IT Teams — How AI-Powered ServiceNow ITOM Cuts Noise by 80%
REDE Consulting
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21 days
www.rede-consulting.com
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📌 _Este é o segundo artigo da nossa série exclusiva sobre a engenharia de dados do CMDB Health Dashboard. Se você perdeu o primeiro texto, onde exploramos a arquitetura do painel, os impactos opera...
Desvendando o Pilar de Completeness — Garantindo os Dados Essenciais para o Negócio
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21 days
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