See how ServiceNow Process Mining helps you measure the impact of process changes and resolve any unintended adverse effects. In this video, we show how to create filter sets that isolate work completed before and after a process change, use side-by-side model comparisons to identify improvements, uncover new bottlenecks, or detect adverse impacts such as misrouting or rework, and continuously iterate on process performance to refine workflows, prevent regressions, and sustain improvements over time.