ServiceNow News
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Grateful for This Amazing Community
What started as a simple mission to learn, build, and share knowledge about ServiceNow has now grown into a community of 32,000+ amazing professionals.
Every l...
32,000+ Followers on LinkedIn
Stories by Prashant Kumar LearnIT on Medium
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6 months
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In many organizations, compliance frameworks often take center stage in managing risks. Companies invest heavily in controls, checklists, and certifications, believing these will secure their opera...
Risk First Approach: Prioritizing Business Success Over Compliance Tools
REDE Consulting
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6 months
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Developer Passport week is officially underway, and if you're planning on tuning in, watching the streams, and leveling up on everything Australia has to offer, you've earned something for it.
Claim Your Developer Passport Badge!
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6 months
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If you weren't able to catch the Developer Passport kickoff stream, we've got you covered. Watch the video recap right here using the video player below!
You Missed the Kickoff: Here's What's Coming for Developer Passport Week
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6 months
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This article is a step-by-step migration guide for Agile development 2.0 customers transitioning to Collaborative Work Management (CWM), covering phases from understanding differences, setting up C...
MIgration guide for team level agile from Agile Development 2.0 to CWM
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> English version:
> _[Why AI Isn’t Delivering Business Impact—The Operating Model for the Agentic AI Era—](https://www.servicenow.com/community/japan-blog/why-ai-isn-t-delivering-business-impact...
AIはなぜ経営成果に繋がらないのか 〜Agentic AI時代のオペレーティングモデル設計〜
New article articles in ServiceNow Community
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6 months
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> English version:
> _[Why AI Isn’t Delivering Business Impact—The Operating Model for the Agentic AI Era—](https://www.servicenow.com/community/japan-blog/why-ai-isn-t-delivering-business-impact...
AIはなぜ経営成果に繋がらないのか 〜Agentic AI時代のオペレーティングモデル設計〜
New article articles in ServiceNow Community
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6 months
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_Disclaimer_ _ – This article is part of ...
Australia Release brings better Transparency for User Impersonations
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6 months
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ServiceNow Knowledge 2026 is about more than “digital.” It is about becoming agentic. If you lead tech in a bank, this roadmap shows how to deploy AI that can take action, stay governed, and hold u...
ServiceNow Knowledge 2026: Architecting the Agentic Bank with RaptorDB and CSDM
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6 months
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As we shift from Generative to Agentic AI, the goal for Knowledge 2026 is moving beyond digital assistants to autonomous workers that execute within strict banking guardrails. This roadmap explores...
ServiceNow Knowledge 2026 Roadmap for Banking Leaders: From Digital to Agentic
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6 months
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a nice tool to generate data for demos and testing:
[https://developer.servicenow.com/connect.do!/share/contents/7198526\_data\_generator\_20?t=PRODUCT\_DETAILS](https://developer.servicenow.com/c...
Tool to generate data for demos
New article articles in ServiceNow Community
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6 months
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For every ServiceNow release, I like to learn a little about the place it is named after and draw some parallels to what we’ve built. When Australia came up, I felt confident. I’ve got this one.
E...
What's new for Process and Task Mining in the Australia release
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6 months
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Compliance is a critical part of any organization’s operations. Yet, many teams struggle with managing compliance workflows efficiently. Manual processes, scattered documentation, and slow approval...
Streamlining Compliance: How to Operationalize and Automate Your Workflows
REDE Consulting
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6 months
www.rede-consulting.com
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🎓 New Learning Unlocked! 🚀
Excited to share that I’ve completed another milestone in my learning journey.
Every new skill adds value, sharpens perspective, and opens doors to bigger opportun...
Bootcamp Credential — Hiring experiences Implementation
Stories by Prashant Kumar LearnIT on Medium
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6 months
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_Introduction_
_In ServiceNow, data can be classified into several broad categories depending on its nature, how it is created, updated, and used across the platform. These classifications help i...
Understanding Data Types in ServiceNow
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6 months
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Most enterprise teams that license AI do not use it. That is not a technology failure. It is a decision failure. This article breaks down the structural reasons activation stalls and gives you thre...
AI Agents Are Already Paying Off. Here's What Keeps Most Enterprises from Seeing It.
New article articles in ServiceNow Community
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6 months
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For every ServiceNow release, I like to learn a little about the place it is named after and draw some parallels to what we’ve built. When Australia came up, I felt confident. I’ve got this one.
E...
What's new for Process and Task Mining in the Australia release
New article articles in ServiceNow Community
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6 months
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How to download Flow Designer as an Image in ServiceNow?
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6 months
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In today’s interconnected economy, businesses depend heavily on third-party vendors to deliver products, services, and technology. This reliance creates a complex vendor ecosystem that, if left unm...
Building an Effective and Scalable Vendor Risk Management Program for Today's Businesses
REDE Consulting
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6 months
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Get a first look at the new Simplified, Side Navigation for Employee Center and see how it delivers a cleaner, more modern navigation experience. We’ll cover key features, flexibility with existing...
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Employee Experience Academy: Simplified, Side Navigation
ServiceNow Community
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6 months
Smart Assessments add intelligence and consistency to field service questionnaires when configured effectively. In this FSM Academy session, you’ll learn how to design and configure Smart Assessmen...
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FSM Academy: Configuring Smart Assessment for Field Service Questionnaire
ServiceNow Community
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6 months
Process Mining for HR workflows: Your Data-Driven Insights for AI Agent Success
I recently hosted a ServiceNow Exchange webinar on how Process Mining for HR workflows can drive AI agent use cases...
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Process Mining for HR: Data-driven insights for AI agent deployment
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6 months
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_A powerful new better-together between Contract Management Pro and Software Asset Management is changing the game for software governance._
If you manage software assets, you know...
Advanced Contract Lifecycle Capabilities Come to Software Asset Management
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6 months
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🤖 Modernize Conflict of Interest Disclosures with Conversational Intake and Risk Assessment in Legal Service Delivery
Managing conflicts of interest (COI) is a critical responsibility for...
Modernize Conflict Disclosure with Conversational Intake and Risk Assessment in LSD
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