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As a 2x MVP I want to share a bit about myself, what I contribute to the ServiceNow community and how I can help others out there like me.
Kalisha Moore MVP 2026: My Community Power
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Redirect Approvers Based on Role (Workspace vs ESC)
Description
In some scenarios, approvers receive email notifications with links to review approvals. However, based on their roles, users...
Redirect Approvers Based on Role (Workspace vs ESC)
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5 months
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This implementation uses two widgets :
1. Carousel Widget (Parent)
2. Homepage Search Widget (Child)
1. Carousel Widget (Parent Widget)
HTML
<div class="animated-hero-carousel">
...
Embedding a Search Widget Inside a Carousel Widget in Service Portal
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I recommend bookmarking this artic...
Video
Development: ServiceNow SDK & CLI || Knowledge & Troubleshooting Resources
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5 months
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Implementing ServiceNow in regulated industries often faces challenges that slow down delivery and increase risk. These sectors require strict compliance, precise workflows, and reliable controls, ...
Accelerating ServiceNow Delivery in Regulated Industries with Modular Approaches and AI Automation
REDE Consulting
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5 months
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After analysing every ServiceNow licensing reference page and knowledge article available, I've pulled everything together into one place attached as a reference workbook at the end of this p...
About ServiceNow Licensing Guide
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5 months
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🚀 New Video Alert for ServiceNow Australia Release!
Want to stay ahead with the latest ServiceNow features and upgrade your skills? Don’t miss my newest YouTube video! 🎥
Feature/Update — All...
ServiceNow Australia Release Feature 4: All Menu Editing in Next Experience
Stories by Prashant Kumar LearnIT on Medium
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5 months
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Healthcare and life-science organisations face growing pressure to meet strict compliance requirements while maintaining efficient operations. Compliance often feels like a costly burden that slows...
Transforming Healthcare Compliance into a Strategic Advantage with AI and ServiceNow
REDE Consulting
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5 months
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I was working on a SAM Now Assist project where SAM Pro, Procurement, and Now Assist for SAM plugins were active. However, I was still encountering an issue where no skills were working and errors ...
SAM Now Assist skills not working root cause & fix
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5 months
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If you've got Now Assist licenses in place but the icon still isn't showing up in the top-right corner, you're not alone and the fix is simpler than you'd think.
 Feed
Overview
The Copy Feed (also referred to as “Duplicate ETL Transform Map”) feature in IntegrationHub ETL allows users to create a new ETL transform map by c...
IH-ETL Guided Setup Step 6 - Copy Mapping
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5 months
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What is Risk Response?
Risk Response in ServiceNow IRM is the structured process that kicks in once a risk assessment is complete and the residual risk exceeds your defined appetite. It's...
Video
Risk Response in IRM Risk Management
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5 months
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The Contract Repository in Contract Management Pro is the authoritative record for all executed contracts. For it to function correctly — delivering accurate search results, reliable reporting, and...
Contract Repository Best Practices
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5 months
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In this example the Provider has Customer Service Management installed and the Consumer does not have Customer Service Management. The provider creates a Remote Task Definition (RTD) with the Provi...
Service Exchange: Create a Transform in the Consumer When the Provider Table is Unavailable
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5 months
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What do I Create?
I create a wide range of content and community contributions focused on helping people solve real ServiceNow challenges:
- Video Content: See that [here](https://www.yo...
Ashutosh Munot MVP 2026: My Community Power
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5 months
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Population of Assigned to From Agent Client Collector
The population of "Assigned To" attribute [assigned\_to] is supported only for Windows and Mac OS end-user Computer class CIs - [cmdb\_ci\_co...
Populate Assign To of CI from Agent Client Collector
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5 months
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Web embeddables is the ability to embed ServiceNow CRM self-service web components on third party websites. This video shows how to create modules and groups to organization web embeddables.
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Web embeddables: Administration using Modules and groups
ServiceNow Community
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5 months
How to Segregate Access to the New Financials Using Roles
DISCLAIMER: This article describes how to use ServiceNow roles to control access to the new Financials functionality in St...
How to Segregate Access to the New Financials Using Roles
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5 months
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