I was working on a SAM Now Assist project where SAM Pro, Procurement, and Now Assist for SAM plugins were active. However, I was still encountering an issue where no skills were working and errors were being thrown. I also attempted to repair the plugins, but the issue persisted.

 

 

 

 

The issue was resolved from the Now Assist Admin panel.

 

Navigate to Now Assist Admin → Settings → Manage AI models → Manage model providers

1 Go to Now Assist Admin workspace and open  Settings  in the top navigation.

2 Under  Manage AI models , click  Manage model providers.

3 Click the  Edit model provider  button (top right). You'll see available providers.

4 Select your preferred provider (Google Gemini used in this instance) and click  Activate.

5 Return to the Software Asset Workspace. Publisher compliance summaries, product summaries, and recommended actions should now generate without error.

 

All Now Assist skills working after activation

 

 

Regards,

Abhishek Singh

ITAM Principal Solution Architect