Platform Academy: Introducing Voice Agent for Mobile
ServiceNow Community
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Mar 21, 2026
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video
We’re excited to introduce AI Voice Agents on Mobile, now available on the ServiceNow AI Platform! This course explores how voice-driven experiences bring natural, human-like conversations to your enterprise workflows—anytime, anywhere. Learn how AI Voice Agents can answer questions, resolve issues, and complete tasks through intuitive voice interactions, whether it’s resetting a password, checking incident status, or managing travel expenses. Built for scale and security, AI Voice Agents integrate seamlessly with your existing systems to automate service requests, reduce call volumes, and deliver personalized support. With multilingual capabilities, customizable voice options, and enterprise-grade authentication, you’ll discover how to create frictionless experiences that combine automation with live agent handoff when needed. Don't miss out on this opportunity to connect with ServiceNow experts and get your questions answered! Register today! https://info.servicenow.com/ServiceNowExchange-Platform.html?cid=losn:youtube Live on ServiceNow if now ServiceNow Exchange: ServiceNow Exchange is your gateway to faster, smarter business outcomes. Connect with peers and industry experts as we simplify complexity through actionable insights, proven shortcuts, and insider tips. Explore curated sessions led by top ServiceNow innovators—designed to give you exclusive knowledge and practical tools to accelerate success and deliver real results. Click here to see our other upcoming scheduled events: https://www.servicenow.com/events/exchange.html
https://www.youtube.com/watch?v=a4hmveAU6Jg