News Jace Pro
News, acquisitions, companies, people, events, and public filings in one searchable place. No vendor press-release fog.
The signal desk
What are you trying to understand?
The latest
Hi Everyone, This is Ajay Kumar. I’m incredibly proud and grateful to share that 2026 marks my second time being recognized as a ServiceNow MVP. This milestone isn’t just a title—it’s a reflection of the amazing community that continues to learn, s...
Studio is the core development environment on ServiceNow, and Build Agent supports automated builds and deployments. This session covers the Australia release updates designed t...
Flows power automation across ServiceNow with low-code workflow design. Join us to explore the Australia release updates that improve performance, integrations, and developer ef...
Major incidents demand speed, clarity, and coordination. This session walks through how Major Incident Management works in Service Operations Workspace, from candidate identific...
🌟 My Journey in the ServiceNow Community Being part of the ServiceNow Community has truly been one of the most rewarding experiences of my professional life. Over the...
Hi everyone, I’m Martin Virag, a first‑time ServiceNow MVP. I started my ServiceNow career at the end of 2019 in Hungary, mainly focusing on ITOM and presales and imple...
Hi All I’m Amit Verma - a ServiceNow Architect, Creator, and proud two‑time ServiceNow MVP. My journey in this ServiceNow ecosystem has been shaped by curiosity, commun...
When Impact Guided is used intentionally, the difference is clear: faster time to value on new capabilities, reduced platform risk through proactive health monitoring, and stron...
While using Threat Intelligence Security Center (TISC) to configure a custom RSS feed , the integration appeared to run successfully, but no attachment was created in the Integr...
What happens to your SLA when an incident's priority changes halfway through its lifecycle? In this tutorial, we explain the Retroactive Start feature in ServiceNow SLAs. \_\_\_...
What do you create? I am very active on sndev slack channel in helping community members solving their real life implementation problems. You can find me on sndev slack [...
Artificial Intelligence. Generative AI. Agentic AI. Now Assist. These words are everywhere in the ServiceNow ecosystem right now but if you strip away the hype, w...
We’ve been passionate about design & UX for years. We’ve published articles on [design systems](https://www.smashingmagazine.com/category/design-systems) and [usability](https:/...
This article is relevant for the following ServiceNow releases: [Yokohama](https://sn-nerd.com/tag/yokohama/), [Zurich](https://sn-nerd.com/tag/zurich/) . Enterprises oft...
DISCLAIMER: _This article describes a proposed solution to support this use case. _ _The proposed solution requires configuration/customization, as such, there is n...
Ok, take a deep breath. We’ll have some fun understanding this vulnerability once you make sure your browser isn’t affected, using the table below. | Chromium-based browser | ...
In this third episode of our four-part series, we build the first of two AI Agents, one that uses cloud resource tags to automatically populate CMDB attributes at scale. Buildin...
In this fourth and final episode of our series, we build the second AI Agent, one that uses CI naming conventions to automatically populate CMDB attributes at scale. Building on...
In this second episode of our four-part series, we start building the proof-of-concept solution introduced in Episode 1 by constructing the shared framework that all components ...
In this first episode of our four-part series, we explore how ServiceNow's Now Assist can be extended with custom agentic workflows and purpose-built AI agents to close a common...
You’re surely no stranger to bookmarks. The ability to favorite, save, or “bookmark” web pages has been a staple browser feature for decades. Browsers don’t just let you bookmar...
![naotokadowaki_1-1771998067812.png](https://www.servicenow.com/community/image/serverpage/image-id/503435i7BA2AA5819AC5DBF/image-size/large?v=v2&px=999 "naotokadowaki\_1-177199...
ServiceNow IT Operations Management (ITOM) The pace of digital transformation is growing exponentially as organizations are looking to improve employee and customer experience...
Case Study Ryder System, Inc. is a leading logistics and transportation company that provides supply chain, dedicated transportation, and fleet management solutions – includin...
ServiceNow IT Operations Management (ITOM) The pace of digital transformation is growing exponentially as organizations are looking to improve employee and customer experience...
