Add price ramps to quote line items to define incremental price changes for recurring product offerings. Before you begin Configurable product offerings eligible for price ramps must have the Enable ramps option turned on and the Price method set to recurring. Role required: Sales_agent #servicenow #servicenowdemo #CSM #CustomerServiuceManagement This video was recorded in the Zurich release. For more information about Now Assist for Customer Service Management (CSM), see: https://servicenow.com/bundle/australia-order-management/page/product/tmt-order-mgt/task/add-price-ramps-on-a-quote-line-item.html ServiceNow Training and Certification: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/community ServiceNow Insights Podcast: https://www.servicenow.com/community/community-resources/servicenow-techbytes-podcasts/ta-p/2305455 For general information about ServiceNow, visit: http://www.servicenow.com/