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Welcome to the April 2026 edition of the ITOM Academy! In this session, you will learn how to leverage the best toolkit for Discovery Admins: the Discovery Admin Workspace. The ITOM Product Management team will share leading practices and lead you through d...
30-Second Perspectives A 30-Second Perspective on pre-processing governance and the gap at the bottom of the enterprise AI stack. At Knowledge 2026 this week, ServiceNow is demo...
Platform Academy is your gateway to mastering the most critical aspects of the Now Platform. Designed specifically for platform owners, this session delivers expert-led ins...
Join this webinar to explore the latest CSM innovations in the Q1 '26 Store release. Learn about new capabilities across Omnichannel and CCaaS, Web Embeddables and Customer Self...
"Employee Center Academy is a series of monthly events hosted by the product team to provide feature deep-dive and technical guidance on Employee Center, related capabilities, a...
Unlock the power of intuitive design with UI Builder. Discover how it can transform your platform experience and streamline workflows. Don’t miss insights that could redefine ho...
Your ServiceNow is running. But is everyone speaking the same language?
Everybody wants AI. AI adoption conversations are dominated by tools, models, and metrics. Far fewer organizations have figured out what to do with it once it's inside the build...
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This session highlights key enhancements in the Q1 ’26 release across our Retail Service Management and Retail Operations products. Learn how new improvements help retailers str...
Building a Fully Orchestrated, AI-Driven ServiceNow Delivery Lifecycle > Author: Senior Platform Architect | ServiceNow CoE Tags: DevOps AI ATF GitLab CI/CD BOB ICA Monday.com...
Everybody wants AI. AI adoption conversations are dominated by tools, models, and metrics. Far fewer organizations have figured out what to do with it once it's inside the build...
Everybody wants AI. AI adoption conversations are dominated by tools, models, and metrics. Far fewer organizations have figured out what to do with it once it's inside the build...
This is the takeaway episode with Diana Wu David, Director of Futures at ServiceNow where we discuss AI adoption, the metrics and how far fewer organizations have figured out wh...
This is the takeaway episode with Diana Wu David, Director of Futures at ServiceNow where we discuss AI adoption, the metrics and how far fewer organizations have figured out wh...
Instance Security: Scanning with Purpose  Creation
The course covers Common Service Data Model (CSDM) course, ServiceNow's prescriptive guidance on how to use our CMDB effectively across all products with the platform. The Servi...
Learning JavaScript for ServiceNow becomes much easier when followed in the right order. Below is a clear and beginner‑friendly path. Step 1: Learn programming basics (...
JavaScript is the foundation of ServiceNow development. Whether you are a ServiceNow admin, an aspiring developer, or someone without a technical background, understanding JavaS...
Hello SNUG Members! We are excited to invite you to the in-person [Cleveland SNUG Meeting](https://rsvp.servicenow.com/clevelandsnug2026?i=BUo8Hh2R3Dxk9DKn4qFg7NJ1...
