The course covers Common Service Data Model (CSDM) course, ServiceNow's prescriptive guidance on how to use our CMDB effectively across all products with the platform. The ServiceNow CMDB is leveraged by multiple ServiceNow products, and by partner products in our App Store and available elsewhere.

Syllabus:

Basics of CSDM

Labs

Quizes

SNU On Demand Course:  https://learning.servicenow.com/lxp/en/now-platform/common-service-data-model-csdm-fundamentals?id=learning_course_prev&course_id=62ebf27e53f26ed0c2245a01a0490e19&s=1&ssa=3