Join this webinar to explore the latest CSM innovations in the Q1 '26 Store release. Learn about new capabilities across Omnichannel and CCaaS, Web Embeddables and Customer Self-Service, Case Management, Agent Experience, Data Foundations, and Now Assist for CSM. See how AI-powered innovations help customers resolve issues faster through better self-service, while workspace innovations boost agent productivity. Plus, discover new agentic workflows that aid faster case resolution and data foundation enhancements. Engage with ServiceNow product managers to see short demos and get your questions answered. Whether you're preparing for your upgrade or exploring what's possible, this session will help you deliver exceptional customer experiences on the ServiceNow platform. Don't miss out on this opportunity to connect with ServiceNow experts and get your questions answered! Register today! https://info.servicenow.com/ServiceNowExchange-CRM-Solutions.html?cid=losn:com About ServiceNow® Exchange: ServiceNow Exchange is your gateway to faster, smarter business outcomes. Connect with peers and industry experts as we simplify complexity through actionable insights, proven shortcuts, and insider tips. Explore curated sessions led by top ServiceNow innovators—designed to give you exclusive knowledge and practical tools to accelerate success and deliver real results. Click here to see the full catalog of ServiceNow Exchange events https://info.servicenow.com/ServiceNowExchange-CRM-Solutions.html?cid=losn:com