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May 2026 First Friday's Recorded Session- Lessons Learned Customer Story

New article articles in ServiceNow Community · May 01, 2026 · article

Main ** Topic: Lessons Learned Transforming Knowledge Management at MemorialCare Health**

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Breakout Rooms

1 -Platform Owner/Manager Meet-Up

2 - Digital Healthcare Forum

3 – Now Assist Forum

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Deck attached here and Recording link here: May 2026 First Friday Recording

 

Future First Friday's Sessions

  • June: Now Assist & Knowledge- transform Clinician Experience (Customer Story
  • July: Now Assist Strategy & Where and How to start (Customer Story)
  • Coming Soon: CSDM in Healthcare 

 

New Zoom Registration Link here

Please note you will receive an email from Jennifer Glithero @ zoom once registered. This may go to your spam folder. The email will contain buttons to add the invites to your calendar(s). Please use this for the invites. Please do not share your invite, as each individual receives a unique Zoom link to join the sessions. Share the Zoom registration link instead. 

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https://www.servicenow.com/community/first-friday-s-healthcare/may-2026-first-friday-s-recorded-session-lessons-learned/ta-p/3535720