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Platform Analytics AcademyのPlatform Analyticsへの移行に関するセッションは、2025年2月19日に開催されました。このセッションでは、 Yokohama release と Platform Analytics Migration Center によって、Platform Analyticsへシームレスに移行できる強化された機能がどのように導入されたかについて議論しました。移行を計画している方も、準備している方も、あるいは単にその利点を理解したいと考えている方も、こ...
本セッションでは、Automated Test Framework (ATF) の2つの新機能について詳しくご紹介いたします。これらの機能は現在、[ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do!/store/application/db1676d742144110...
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[🎥 動画: https://www.youtube.com/watch?v=OWHyp6jqnkc](https://www.youtube.com/watch?v=OWHyp6jqnkc&cc_load_policy=1&cc_lang_pref=ja&hl=ja) ServiceNowのHR Service Delivery Yokohamaリ...
[🎥 動画: https://www.youtube.com/watch?v=jXrQFBuoo9Y](https://www.youtube.com/watch?v=jXrQFBuoo9Y&cc_load_policy=1&cc_lang_pref=ja&hl=ja) これらの毎月開催されるライブセッション（毎月第2水曜日）では、先進的なプラクティ...
Routing agents can create a supplier case from the Source-to-Pay Workspace to resolve a Universal Request. Role required: sn\_uni\_req.routing\_agent, and sn\_slm.agent This vid...
Create a Universal Request to raise issues that do not fit into predefined case types or involve multiple departments. Role required: sn\_slm.contact This video was recorded in ...
Create KPI units to be used as measurement units for the quantitative performance of the supplier KPIs. Role required: sn\_kpi.admin or sn\_slm.manager or sn\_slm.admin This vid...
At Knowledge 2026, my colleague Libbie Miller and I led a session on something that might sound a bit unconventional: the "vibe" of your AI assistant. As content designers at Se...
If you're learning about Smart Assessment Engine (SAE), this video shows how an intuitive SAE transforms the business user experience in Risk. See how the Risk Identification (R...
[Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field](https://community.servicenow.com/community?id=community_blog&sys_id=14e51965db2200d013b5fb243996...
Shows how to create and use cohorts in User Experience Analytics to analyze how often users return to an application and perform certain actions over time. 00:00 Intro 00:16 Cre...
Strategic Portfolio Management Vision Series – September 2026 The pace of change isn’t slowing down — and neither should your strategy. Whether you’re navigating budget pressu...
Enterprise Architecture Vision Series – September 2026 Enterprise Architecture has never been more central to how organizations survive — and thrive — through transformation. ...
A quick demonstration of ServiceNow ReleaseOps All media assets are property of ServiceNow. With ServiceNow ReleaseOps you can... - get clarity on planned releases and readiness...
SNUGs and Developer Meetups have always been some of the most valuable parts of the ServiceNow community — now we’re making them easier to find and join under one program. &nbs...
In 2020, Fujitsu launched FUJITRA — a bold organizational reinvention that unified all departments onto a single ServiceNow platform.
Building a project plan and creating tasks is one of the most time-consuming parts of a Project Manager's week. Pulling together a WBS, sequencing tasks, updating project detail...
Harvey and Legora are excellent legal AI tools. So is ServiceNow Legal and Contract Operations! And it does something neither of them can: mix AI reasoning with governed busines...
In ServiceNow projects, failures rarely happen because someone doesn’t know how to write a Script Include or configure a Flow. They happen because the wrong thing was built—pe...
In the ServiceNow world, "Customisation" is often treated like a dirty word. Every RFP claims to want a "100% OOTB" implementation to minimise technical debt. However, once the ...
_Cross-instance ServiceNow integrations with AI tools can devolve into a tangle of point-to-point connectors — one per AI vendor, per target instance. The Model Context Protocol...
Learn how to create HR cases for employees and individuals who need HR services in ServiceNow. servicenow hrservicedelivery hrcasemanagement employeeservicemanagement For more i...
Learn how to create a new HR case in Agent Workspace for HR Case Management. servicenow hrCaseManagement agentWorkspace employeeServiceManagement For more information, see: Crea...
トピックをクリックすると、セッションの録画や参考資料を含む簡単な要約をご覧いただけます。これまでに録画されたPlatform Analytics Academyの全セッションは、こちらのYouTubeプレイリストでご確認いただけます。ぜひお楽しみください。 2021年 - Platform Analytics Academy セッショ...
