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Join us for our SNUG Greece & Cyprus Virtual Event! This engaging session will feature two customer presentations from leading European organizations: Theocharis Moumtzidis from L-Bank - Staatsbank für Baden-Württemberg will present an...
_August 2026 | Core Business Suite_ August's CBS release is all about knowledge — specifically, making it easier to set up, generate, and continuously improve the...
ServiceNow Edit Catalog Variables try the task\_editor role see [https://www.servicenow.com/docs/r/platform-administration/user-administration/r\_BaseSystemRoles.h...
MCP (Model Context Protocol) gets thrown around a lot, but what does it actually do for you as a developer? In this episode, we break it down with two analogies that finally mak...
For most products, when you have questions you go to the docs. Build Agent is different, just ask it. Andrew Vitollo and Travis Toulson break down why querying Build Agent direc...
Learn how to configure, ground and extend Live Agent Advisor. This agentic feature in ServiceNow Otto for CSM triggers automatically on a voice interaction; On a single click, i...
下のServiceNow Communityポストで公開されている、ServiceNowの[AIコントロールタワー](https://www.servicenow.com/jp/products/ai-control-tower.html)と[共通サービスデータモデル (Common Service Data Model、CSDM)](https://...
 This is the second article...
After a decade or more of customization, many federal ServiceNow environments have become too complex to evolve and too complex to deliver on the promise of AI. This webinar exp...
Workplace Service Delivery (WSD) capabilities are now available in Moveworks. Employees can set their office schedule, view colleague availability, find and reserve a space, and...
Shows how to detect similar demand records using the identify similar records Now Assist skill in Strategic Portfolio Management. servicenow servicenowdemo nowassist demandmanag...
Shows how to create and compare financial baselines to get a snapshot of project expenses and compare planned costs against actual expenses in Strategic Planning Workspace. serv...
Shows how to define filter and aggregation criteria to control which Microsoft Defender incidents generate new security incidents in ServiceNow and whether incoming incidents sh...
Shows how to map Microsoft Defender incident and event fields to Security Incident Response (SIR) target fields. servicenow servicenowdemo securityincidentresponse microsoftdefe...
Shows how to apply a theme to your ServiceNow instance using Theme Builder. servicenow servicenowdemo themebuilder applytheme This video was recorded in the Australia release. F...
Shows how to allocate, manage, and approve budget for your planning items in Strategic Planning. servicenow servicenowdemo strategicplanning budgetmanagement This video was reco...
Shows how to create or edit expense lines to capture actual costs in Strategic Planning Workspace. servicenow servicenowdemo expenselines costplan This video was recorded in the...
Shows how to personalize your Next Experience instance by selecting a theme and its variant or alternate color palette in your user preferences. servicenow servicenowdemo nextex...
Vi er glade for at kunne meddele, at næste SNUG DK møde finder sted den 11. november 2026 ved Kamstrup. Sørg for at markere datoen i jeres kalendere allerede nu. Med en tekst ...
In this video, we break down Closed-Loop Process Intelligence — ServiceNow's approach to turning insight into action continuously. Starting with Process Mining to discover how w...
In this video, we break down Closed-Loop Process Intelligence — ServiceNow's approach to turning insight into action continuously. Starting with Process Mining to discover how w...
I'll walk through connecting Linear as an MCP server in ServiceNow Build Agent, from prerequisites through to connecting to Linear via Connect Hub. Linear is one of the easier o...
Setting up the Linear MCP server in ServiceNow so Build Agent can pull issues and acceptance criteria straight from Linear. Needs Australia Patch 3 or later, on a prod or sub-pr...
ServiceNow Build Agent now supports 10 MCP (Model Context Protocol) integrations, letting you pull live context from Jira, Figma, Miro, Postgres, Zoom, and Docusign directly int...
Enterprises in sectors like finance, pharmaceuticals, and healthcare face complex challenges that demand precise, reliable, and scalable solutions. One way to meet these demands...
