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We envision Pyramid Analytis to be the analytics engine that powers Platform Analytics—the best-of-breed analytics layer built into your ServiceNow platform. Plus, you can already use Pyramid today! As a separate tool, on top of your ServiceNow data or othe...
Compliance often feels like a heavy burden for regulated enterprises, especially in industries like Finance, Pharma, and Healthcare. The constant pressure to meet regulatory req...
In today’s fast-paced, highly regulated industries such as Finance, Pharma, and Healthcare, operational efficiency is not just a goal - it is a necessity. Workflow optimization ...
Turning store growth into execution at scale with ServiceNow Retail Strategic Portfolio Management Suite: a purpose-built solution designed to make the ...
The Australia release takes Data Privacy beyond discovery. Now you can prevent sensitive data from entering the ServiceNow AI Platform and automatically remove it when it's no l...
Every platform admin has asked, "Is our ServiceNow instance secure?" This session gives you the language, the framework, and the specific steps to answer that question with conf...
Join us every other Tuesday for live sessions focused on managing AI topics in real-time. Product experts will be live to demonstrate concepts, share best practices, provide pre...
Fragmented help and platform complexity are stalling adoption across ServiceNow — and it's costing your team time, productivity, and value. Join Paty Montesinos and Mudit Khande...
Should this change go in an Update Set or a Scoped Application? The answer shapes how your work moves through dev, test, and prod — and getting it wrong leads to missing artifac...
Hi Friends. We have created this Success Recipe that walks through the steps to configure your Email Client Templates to allow the Now Assist Email Reply Recommendation to be us...
Prepare for the ServiceNow CSA exam with real‑time practice papers covering the fundamentals of structural data elements. This session dives into CMDB tables, dictionary fields,...
CSA Crash Course - Crack your ServiceNow CSA exam with this FastTrack Success Guide and Refresher Key Points !This concise session covers essential platform blueprints, core tab...
Learn how to create a partition to control record visibility for users within a specific function, such as a department or business unit. servicenow servicenowdemo videospecific...
Open Zero Copy Connector for ERP, go to create a model, and the first decision you hit is the model type. Platform or ERP. It looks like a minor configuration choice, an...
Overview The Telecommunications Network Inventory (TNI) application uses two distinct concepts to represent physical places in a telco network: Locations and Network Sites. Un...
Pharmaceutical and biotech companies face intense pressure to meet strict regulatory requirements while pushing forward with innovation. Compliance cycles often slow down produc...
Before you can build an API, you need something to expose. In this video, we tour the Vehicles API application — the scoped ServiceNow app we'll be building on throughout this s...
This is the moment the API comes alive. By the end of this video you'll have two working GET endpoints — one that retrieves a single vehicle by VIN, and one that returns a filte...
The last of the four CRUD methods — and one that deserves a bit of extra thought. In this video we add a DELETE endpoint and look at why idempotency matters more here than anywh...
Welcome to \Scripted REST APIs in ServiceNow\ — a hands-on series for ServiceNow developers who want to build, secure, and harden a custom REST API from scratch. In this first v...
Every Scripted REST API starts with a single record — the web service. In this video we create ours and look at the parts that matter most. \You'll learn:\ - What the web servic...
Over this series we built a Scripted REST API by hand — six resources, one at a time. In this final video we build the same API again from a single plain-language prompt, using ...
PUT and PATCH both update existing records — but they're not the same thing. In this video we look at the semantic difference and add an updated endpoint to the Vehicles API. \Y...
A web service on its own does nothing. The work happens in the resources you add to it. In this video, we map out every resource and endpoint we'll build in the series before wr...
Real APIs change — and every change risks breaking the clients that depend on them. In this video we enable versioning on the Vehicles API and see how ServiceNow handles it nati...
