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NJP
ServiceNow Dev Program · 2 months ago

ServiceNow AI Agents as MCP Clients

ServiceNow as an MCP Client: Agents That Reach Beyond the Platform. ServiceNow AI agents aren't boxed in anymore. As an MCP client, they can call external MCP servers to pull real-time data, code samples, docs, and more, all from outside the platform. The M...

New article articles in ServiceNow Community · 2 months ago

Watch and Learn: SPM, CWM & EA Video Collections

Learning Strategic Portfolio Management doesn't have to be overwhelming. ServiceNow provides a comprehensive library of YouTube playlists covering everything from foundational c...

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ServiceNow Community · 2 months ago

8 11 Securing Non Human Identities

Thank you for taking the time to watch this video! If you’re interested in attending a live session, feel free to register using this link. Upcoming Instance Security Webinars: ...

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ServiceNow Dev Program · 2 months ago

ServiceNow AI Agent Calls External MCP Tools

Can a ServiceNow AI agent reach outside the platform for help when it doesn't have the answer internally? In this episode, Sayan and Sujan answer that with a live build, not jus...

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New article articles in ServiceNow Community · 2 months ago

How to find the AI use case that pays for itself

Most AI pilots work fine, and that's what makes them so hard to argue with. The demo goes well, the model does its job, and then a year goes by and nobody can point to a number ...

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ServiceNow Dev Program · 2 months ago

The AI Quality Gap Is Closing

Earlier versions of Build Agent got you 70-80% of the way to a completed app on ServiceNow. Andrew Vitollo says that gap is closing fast and even where it isn't perfect yet, it'...

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