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Let's see how Accounts Payable agents can create an invoice case from Universal Request for further processing. This video was recorded in the Australia release. Role required: Users must be part of the Accounts Payable Universal Request group which contain...
See ServiceNow AI Lens for mobile in action, as it captures data from images and auto-fills forms in seconds, helping users focus more on the task at hand and less on manual ent...
Demonstrates how you can use additional menus in the Next Experience UI to navigate to and pin important resources, switch between classic environment applications and workspace...
Learn how to add more tables to the Query Generation semantic layer so that users can use Now Assist in Platform Analytics applications to ask questions about the data in those ...
Explore how Update Set Management works for the Implementation Agent, focusing on uploading and previewing a batch update set. ServiceNow product documentation: https://www.serv...
Introduction Anyone who has worked with CMDB knows that understanding a single Configuration Item often requires navigating multiple records, reviewing relationships, validati...
Demonstrates how to create and edit on-call shifts, add on-call members to shifts, and create escalation trigger rules and policies with steps. Chapters: 00:00 Intro 00:32 Creat...
Learn how to review issues with your agent that surface in an automated agentic evaluation. servicenow servicenowdemo automatedevaluations agenticevaluations Role required: sn\_...
Let's explore the AI Identified Project Risks capability, which helps automatically identify potential risks across your projects. This allows your team to act before issues esc...
Create a theme variant from the Coral theme. A theme variant uses customizable styling CSS variables and branding options to tailor the visual experience for your users. Role re...
Adjust a component to meet the Web Content Accessibility Guidelines (WCAG) 2.1. When you're editing a component in Theme Builder and see a warning symbol, that indicates that th...
Learn how to use SIR Integration Builder to create security tool integrations with LLM-powered code generation. This getting started guide demonstrates how to integrate third-pa...
Screen Summarization is a feature that supports visually impaired and low-vision users by providing AI-generated summaries of workspace pages and their sections. The summaries c...
Getting Started with AI Agents: Governing AI Across Your Platform Here's a pattern we see emerge in nearly every enterprise AI conversation: teams are deploying AI fas...
Getting Started with AI Agents: Why Context Is Everything Here's a pattern that shows up quietly across enterprise AI deployments: teams invest in AI, get it connected...
Find and explore catalog assets through search, filtering, and browsing. servicenow servicenowdemo datacatalog datassets This video was recorded in the Australia release. For mo...
Create tags that can be applied to data assets for classification and categorization. servicenow servicenowdemo catalogtags managetags This video was recorded in the Australia r...
Organize data assets by creating hierarchical domain structures that represent business areas, departments, or data categories. servicenow servicenowdemo catalogdomain This vide...
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Recently Getting Error Identifier: validation error: cmdb\_ci\_linux\_server: missing mandatory fields: serial\_number While doing Linux Discovery 