Overview of the ServiceNow Password Reset application, as well as the Password Reset for Virtual Agent, Password Reset Windows application, and Password Reset interactive voice response (IVR). 00:00 Intro 00:31 Self Service 01:09 Service Desk 01:33 Virtual Agent 02:06 Windows application 02:33 Interactive voice response #servicenow #servicenowdemo #passwordreset #virtualagent Role required: password_reset_admin This video was recorded in the Utah release. For more information on Password Reset, see: ServiceNow product documentation: Password Reset: https://www.servicenow.com/docs/bundle/utah-servicenow- platform/page/administer/login/concept/win-password-reset-overview.html Password Reset for Virtual Agent: https://www.servicenow.com/docs/bundle/utah-servicenow- platform/page/administer/login/concept/password-reset-for-virtual-agent.html Password Reset Windows application: https://www.servicenow.com/docs/bundle/utah-servicenow- platform/page/administer/login/concept/win-password-reset-overview.html Actions in Password Reset for Virtual Agent: https://www.servicenow.com/docs/bundle/utah-servicenow- platform/page/administer/login/concept/actions-in-password-reset-for-virtual-agent.html ServiceNow Training and Certification: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/community ServiceNow TechBytes Podcast: https://www.servicenow.com/community/community-resources/servicenow-techbytes-podcasts/ta-p/2305455 For general information about ServiceNow, visit: http://www.servicenow.com/ Your feedback helps us serve you better. Please leave us a comment.