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Link your desired categories to the topics and track the additions and removals to have easier management of unconnected content. Before you begin Role required: taxonomy\_admin ServiceNow product documentation: https://www.serocenow.com/docs/bundle/zurich-...
Project Workspace in Strategic Portfolio Management ServiceNow’s Project Workspace is a project management application that is part of Strategic Portfolio Management (...
Strategic portfolio management apps help organizations align initiatives with business goals. The SPM Suite includes tools for strategy creation, work planning, and execution. I...
Collaborative Work Management Overview 00:40 My Work 01:25 Task Boards 01:30 Sharing a space 01:43 Custom item types 02:08 Custom columns 02:50 Automations 03:14 Board visualiza...
Overview of ServiceNow Visual Task Boards. 00:00 Introduction 00:32 Freeform task boards 00:55 Flexible task boards 01:34 Guided task boards servicenow servicenowdemo visu...
Hello ServiceNow Community, I am Srinija Amisthapur , and my core niche area is ITOM. What do I create? I create practical content that helps the ServiceN...
Discover how to generate suggested steps automatically by analyzing clusters of closed cases with similar case resolution in the Now Assist for Customer Service Management ...
The ServiceNow DEX browser extension enhances visibility into the performance of web and SaaS applications from an end-user perspective, enabling automatic monitoring and metric...
Overview of the Major Incident Management in the Service Operations Workspace for ITSM. This video provides an in-depth look at the major incident process, including identificat...
Specify the BAPI entity that a Zero Copy Connector for ERP model uses for a read, update, or create operation. Role required: sn\_erp\_integration.erp\_admin ServiceNo...
Add an operation to an ERP model in Zero Copy Connector for ERP to define how the model retrieves data, writes data, or creates a new instance of the business object. ...
Creating an ERP model starts with selecting a new option on the ERP Canvas models page. Users input a unique name for the module and clarify the purpose of the ERP system. After...
Schedule extraction of information for an ERP (Enterprise Resource Planning) extraction table to capture large amounts of data from the system of record at a regular interval. R...
Activate the Help nurture new leads agentic workflow to process the entire lead record process. Chapters: 00:01 Activate Help nurture new leads agentic workflow 00:28 Activating...
An overview of ServiceNow Sourcing and Procurement Operations (SPO), demonstrating how it transforms procurement by automating processes, streamlining workflows, and connecting ...
Every day, enterprises handle enormous volumes of sensitive data — personally identifiable information (PII), protected health information (PHI), financial records, an...
Learn how Now Assist brings the power of generative AI to the Now platform and see specific examples of Now Assist in action for different use cases. 00:00 Intro 00:07 Now Assis...
Getting started with the Agile Development application. Chapters: 00:00 Intro 00:22 Agile scrum framework 00:58 Install Agile Development store app 01:08 Create stories and task...
What do you create? I like answering questions on the ServiceNow Community and sharing my perspective when I think it can help someone. I also write blog posts whenever I come...
Agentic evaluations allow AI admins to judge whether their agentic workflows and AI agents perform to their standards. This video explains what automated evaluations are, and wh...
Hello ServiceNow community, We’re pleased to share registration links for our upcoming confidential Asset Management product roadmap webinars. Each session wil...
Hello ServiceNow community, We’re pleased to share registration links for our upcoming confidential Asset Management product roadmap webinars. Each session wil...
Hello ServiceNow community, We’re pleased to share registration links for our upcoming confidential Asset Management product roadmap webinars. Each session wil...
Hello ServiceNow community, We’re pleased to share registration links for our upcoming confidential Asset Management product roadmap webinars. Each session wil...
Shows how to create an on-call schedule, which is used by the ServiceNow On-Call Scheduling application to ensure that dedicated support team members are available to resolve is...
