Core Business Suite | Overview
ServiceNow Documentation
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Apr 09, 2026
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video
Core Business Suite unifies case and knowledge management across HR, Finance, Legal, Facilities, and Procurement. Set up a single destination for employees to get help and for teams to manage work across back-office departments. Chapters: 00:00 Intro 00:16 What Core Business Suite delivers 00:33 Set up Core Business Suite 01:15 Scalability and AI-native features #servicenow #servicenowdemo #corebusinesssuite #enterpriseservicemanagement #employeeexperience Role required: Admin role and department-specific admin roles This video was recorded in the Zurich release. For more information, see: ServiceNow product documentation: Core Business Suite https://www.servicenow.com/docs/r/core-business-suite/cbs-landing.html ServiceNow Training and Certification: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/community ServiceNow TechBytes Podcast: https://www.servicenow.com/community/community-resources/servicenow-techbytes-podcasts/ta-p/2305455 For general information about ServiceNow, visit: http://www.servicenow.com
https://www.youtube.com/watch?v=hmAaF3Wg5n0