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Core Business Suite | Overview

ServiceNow Documentation · Apr 09, 2026 · video

Core Business Suite unifies case and knowledge management across HR, Finance, Legal, Facilities, and Procurement. Set up a single destination for employees to get help and for teams to manage work across back-office departments.   Chapters: 00:00 Intro 00:16 What Core Business Suite delivers 00:33 Set up Core Business Suite 01:15 Scalability and AI-native features   #servicenow #servicenowdemo #corebusinesssuite #enterpriseservicemanagement #employeeexperience   Role required: Admin role and department-specific admin roles   This video was recorded in the Zurich release.   For more information, see:   ServiceNow product documentation: Core Business Suite https://www.servicenow.com/docs/r/core-business-suite/cbs-landing.html   ServiceNow Training and Certification: http://www.servicenow.com/services/training-and-certification.html   ServiceNow Community: https://community.servicenow.com/community   ServiceNow TechBytes Podcast: https://www.servicenow.com/community/community-resources/servicenow-techbytes-podcasts/ta-p/2305455   For general information about ServiceNow, visit: http://www.servicenow.com

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