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To begin using Web Embeddables, you must activate specific plugins and configure essential properties in your ServiceNow instance. Start by enabling ServiceNow Components for Customer Service (sn\_cx\_components) and Web Embeddable Core (sn\_embeddable\_cor...
The ServiceNow DEX browser extension enhances visibility into the performance of web and SaaS applications from an end-user perspective, enabling automatic monitoring and metric...
Specify the BAPI entity that a Zero Copy Connector for ERP model uses for a read, update, or create operation. Role required: sn\_erp\_integration.erp\_admin ServiceNo...
Add an operation to an ERP model in Zero Copy Connector for ERP to define how the model retrieves data, writes data, or creates a new instance of the business object. ...
This article is your starting point for Financial Services Operations (FSO). It gives a quick overview of what FSO is, what it’s used for, and how it supports service operations...
Creating an ERP model starts with selecting a new option on the ERP Canvas models page. Users input a unique name for the module and clarify the purpose of the ERP system. After...
Schedule extraction of information for an ERP (Enterprise Resource Planning) extraction table to capture large amounts of data from the system of record at a regular interval. R...
This article is your starting point for Financial Services Operations (FSO). It gives a quick overview of what FSO is, what it’s used for, and how it supports service operations...
_How thoughtful design thinking and architecture transforms good implementations into exceptional ones_ Introduction Welcome to this deep dive into the design ...
Getting started with the Agile Development application. Chapters: 00:00 Intro 00:22 Agile scrum framework 00:58 Install Agile Development store app 01:08 Create stories and task...
_December 2025 | Core Business Suite_ If you've been waiting for a reason to get excited about your employee service experience, the CBS December 2025 release has you c...
Good UX research is at the root of great products. It takes the guesswork out of our designs and helps us solve problems before they grow. One of the best ways to make our resea...
Separate issues into admin, hardware & code. Why adding the application CI into your CSDM model even without ServiceMapping can make sense.
Objective Understand the value of Banking Service Management with Financial Services Operations and how the FSO data model helps banks clearly identify who they serve (custome...
Objective This article serves as the central resource hub for FSO implementation partners, consultants, and practitioners. Whether you are onboarding to the FSO platform for t...
This article walks through the setup for ServiceNow External Agents where the external agent (A2A client) invokes a ServiceNow AI agent (A2A server) over Google A2A protocol in ...
Activate and Configure the Agentic Workflows Table of Contents - [Generate My Work Plan Agentic Workflow](generatemyworkplanagenticworkflow) - [Triage and Categorize ITSM I...
Setting the Foundations: Plugins, Tools, and Roles for ITSM Table of Contents - [Overview](overview) - [Enable AI Search](enableaisearch) - [Install and Update Now Assi...
Overview This Knowledge Base article provides an overview of Now Assist, ServiceNow’s generative AI capability, and addresses frequently asked questions related to fea...
Overview This Knowledge Base article provides an overview of Now Assist, ServiceNow’s generative AI capability, and addresses frequently asked questions related to fea...
Shows how to create an on-call schedule, which is used by the ServiceNow On-Call Scheduling application to ensure that dedicated support team members are available to resolve is...
Join us on the first Wednesday of every month for expert-led technical sessions, focused on custom application development best practices. Don't miss out on future opportunities...
If you’re working with Workplace Visitor Management , it’s often useful to know which notifications exist , when they are triggered , and who receives them. To make this easier...
Hello Community, Before we start configuring tables, writing Business Rules, or building Flows in ServiceNow, there’s something more important — understanding the archi...
![ChatGPT Image Mar 1, 2026, 02_12_59 PM.png](https://www.servicenow.com/community/image/serverpage/image-id/504149i0BD787D6167C7EC7/image-size/large?v=v2&px=999 "ChatGPT Image ...
