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Join us for the first live webinar in a new custom app development series focused on best practices to review: - Benefits of staying out of the box Build vs buy: configuration, customization and custom applications - Extending product workflows - When to co...
Imagine waiting days for a loan decision to come through, battling with paper-heavy compliance reports and manually restoring number of transactions on old systems. This was a r...
When learning the principles of basic CSS, one is taught to write modular, reusable, and descriptive styles to ensure maintainability. But when developers become involved with r...
How does ServiceNow actually work behind the scenes? Most people learn ServiceNow by memorizing screens and clicks. But the real power of the platform comes from something much ...
The Discovery Admin Workspace provides a single, centralized platform to monitor, track, and execute discovery tasks. By consolidating schedules, diagnostics, tuning, anomaly d...
In my last article [Which is the best way to report on a Multi-Row-Variable-Set (MRVS)?](https://sn-nerd.com/2026/01/14/which-is-the-best-way-to-report-on-a-multi-row-variable-s...
Quick answer: Enterprise architecture (EA) is a strategic framework that maps how technology, data, processes, and people connect, giving ServiceNow teams a clear foundation fo...
Enterprise architecture isn’t a buzzword. It’s the blueprint that determines whether an organization’s technology investments drive results or create costly redundancy. An enter...
Enterprise Architecture (EA) is the practice of aligning an organization’s technology, processes, data, and business strategy into a unified, scalable framework so every system,...
An enterprise architecture framework is a structured approach that aligns IT investments, applications, and services directly to an organization’s strategic goals. When built co...
This is part of a series I’m writing to inspire myself and other builders by shining a light on companies that ServiceNow has acquired. If you’re dreaming of building something...
This is part of a series I’m writing to inspire myself and other builders by shining a light on companies that ServiceNow has acquired. If you’re dreaming of building something...
_This is part of a series I’m writing to inspire myself and other builders by shining a light on companies that ServiceNow has acquired. If you’re dreaming of building something...
The Story of Neebula: From Startup to Strategic Acquisition This week, I’ve been looking into the story of [Neebula Systems](https://en.globes.co.il/en/article-servicenow-acqu...
> This is a work in progress and isn’t complete. > > _Jace_ Table of Contents - [1. Getting Started](1-getting-started) - [2. Deploying](2-deploying) - [Useful resources](...
The other day I needed to remove the “Discuss” button. This is an instance wide configuration. Thankfully, [others have written about this](https://www.servicenow.com/community...
Plugins needed - Mobile Studio ([com.glide.sg.studio](https://com.glide.sg.studio?utm_source=jaces-newsletter-247292.beehiiv.com&utm_medium=newsletter&utm_campaign=mobile-deve...
I'm building a solution and as part of this, I'm trying to make a easy to show interactive environment. One of the things I was thinking about was setting up Delegated developm...
Hi All You have probably tried already to communicate with a new AI tool ChatGPT (advanced chatbot). Of course, I also tried to ask ChatGPT various tricky questions and one o...
