ServiceNow News
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CreatorCon is the part of Knowledge built for people who actually build things. Developers, admins, architects, low-code creators, pro-coders, everyone who has ever opened Flow Designer at 11pm bec...
The Official CreatorCon 2026 Know-Before-You-Go!
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Main Topic: Lessons Learned Transforming Knowledge Management at MemorialCare Health
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Breakout Rooms
1 -Platform Owner/Manager Meet-Up
2 - Digital Healthcare Forum
3 – Now Assis...
May 2026 First Friday's Recorded Session- Lessons Learned Customer Story
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If you're heading to CreatorCon at Knowledge 2026, this is one stop you're going to want to make.
Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon.
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Welcome to Process Mining in Minutes , a new video series covering real use cases across ServiceNow agentic and deterministic workflows. Each minute focused on a single outcome and shows how Proces...
Process Mining in Minutes — Minute 6: Security Operations — Reduce False Positive Effort
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We don't automate care. We automate what gets in the way of it. For the Australia release, we're excited to announce the General Availability (GA) of Healthcare Operations (HCO)! Learn how HCO is d...
What's New in the Australia Release for Healthcare
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Comparing Build Agent, IBM BOB, and Google AntiGravity for ServiceNow Internal Developer Portal (IDP) Creation
Comparing Build Agent, IBM BOB, and Google AntiGravity for ServiceNow Internal Developer Portal (IDP
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The course covers Common Service Data Model (CSDM) course, ServiceNow's prescriptive guidance on how to use our CMDB effectively across all products with the platform. The ServiceNow CMDB is levera...
Common Service Data Model (CSDM) Fundamentals on SNU now available!
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Developers have been experimenting with HTML-in-Canvas, a hexagonal world map-analytics feature, a web-based OS for e-ink devices, replacing img srcs using content, and more. This is What’s !import...
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What’s !important #10: HTML-in-Canvas, Hex Maps, E-ink Optimization, and More
CSS-Tricks
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Learning JavaScript for ServiceNow becomes much easier when followed in the right order. Below is a clear and beginner‑friendly path.
Step 1: Learn programming basics (1–2 weeks)
St...
A Simple Learning Path to Master JavaScript for ServiceNow
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JavaScript is the foundation of ServiceNow development. Whether you are a ServiceNow admin, an aspiring developer, or someone without a technical background, understanding JavaScript can significan...
JavaScript for ServiceNow Developers – Why It Matters and Who It’s For
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Hello SNUG Members!
We are excited to invite you to the in-person [Cleveland SNUG Meeting](https://rsvp.servicenow.com/clevelandsnug2026?i=BUo8Hh2R3Dxk9DKn4qFg7NJ1rLOB2KFX) on&nb...
Register Today for the Cleveland SNUG!
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One in three IT operations incidents never gets a root cause resolution. More than half of enterprises knowingly let problems recur. That's not a technology gap — it's a knowledge capture and autom...
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Autonomous IT Academy - Now Assist for ITOM- LEAP best practices
ServiceNow Community
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Overview
As you may have noticed by now, Platform Analytics doesn’t display any field styling you might have before. This can be a problem, especially with reports that make a heavy use of this f...
Displaying field style-like effects on Platform Analytics
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More interfaces now render while the response is still being generated. The UI begins in one state, then updates as more data comes in. You see this in chat apps, logs, transcription tools, and oth...
Designing Stable Interfaces For Streaming Content
Articles on Smashing Magazine — For Web Designers And Developers
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One of the most common reasons for project friction in the public sector is a mismatch between Executive expectations and technical reality. As a CMA, creating a Program Timeline is about managing ...
The Art of the Timeline: Balancing Velocity and Governance
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Introducing Private Stack — our formally branded, customer-operated deployment model that brings the full power of the Now Platform into air-gapped environments, remote operating sites, and complia...
Private Stack - Deploy the full ServiceNow AI Platform on your terms, in your environment
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ServiceNowが公開した技術ドキュメント「Blueprint for Agentic Business: Technical Foundation」。AIの話だけでなく、プラットフォームアーキテクチャを考える上でも示唆が多い内容です。
Platform Architectの視点で、そのエッセンスをまとめました。
AIエージェントが"自律的に動く"ための4要件 - Blueprint for Agentic Business Technical Foundationを読み解く
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Are you re...
Prontos para o Knowledge26?
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Great event in Auckland and Christchurch thanks to all the attendees, and special thanks to Tuatahi First Fibre and Ravensdown for their awesome stories and showcases. Just attaching a PDF of...
Australia Release Highlights and Full Deck
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Stop the sprawl!
With the average Global Fortune 500 enterprise expected to run more than 150,000 AI agents by 2028, up from fewer than 15 today, there’s plenty of room for chaos. Analyst firm Ga...
Govern your bots carefully or chaos could ensue
The Register articles about Servicenow
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NZ SNUGS - Customer-led. Community-driven. Your stories, your stage.
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Hey there. I'm Philip Swann, and here is Knowledge and CreatorCon 2026 game plan.
Jeeping4Community: My Advice for Knowledge and CreatorCon 2026
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Configure prioritized intraday optimization to use matching rules that narrow job assignment decisions. Matching rules deliver focused, efficient job recommendations. Role required: wm\_admin servi...
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Use Prioritized optimization with matching rules
ServiceNow Documentation
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4 months
If you're a partner or consultant trying to figure out how to prioritize the week, here's my game plan.
I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026
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