ServiceNow News
52823 items
Reaching for agentic AI before asking the right questions is one of the most common mistakes in AI projects. Here is a simple decision framework to match the tool to the problem.
Stop reaching for AI first: your decision framework for picking the right tool for the right job
New article articles in ServiceNow Community
·
about 2 months
www.servicenow.com
cache
Most organisations have a long list of AI initiatives and no clear way to start. Here is a framework to go from use case idea to working agentic AI in 15 days.
From Idea to Working AI in 15 Days: Your Framework to Run an Agentic AI POC
New article articles in ServiceNow Community
·
about 2 months
www.servicenow.com
cache
Introducing the Retail Strategic Portfolio Management Suite: execute store strategy with confidence
Physical retail growth can't become revenue until store lifecycle execution scales
New article articles in ServiceNow Community
·
about 2 months
www.servicenow.com
cache
![ServiceNow Instance Security.jpg](https://www.servicenow.com/community/image/serverpage/image-id/521654iE9AB0F584F78ADB7/image-size/large/is-moderation-mode/true?v=v2&px=999 "ServiceNow Instance ...
Upcoming Instance Security Webinars
New article articles in ServiceNow Community
·
about 2 months
www.servicenow.com
cache
Policy Lifecycle Management turns policy authoring, approval, publishing, and versioning into a single governed workflow on the same platform as your controls, risks, and evidence while providing b...
Policy Lifecycle Management in IRM: Closing the gap on a single, governed policy workflow
New article articles in ServiceNow Community
·
about 2 months
www.servicenow.com
cache
Built natively into the Smart Assessment Engine (SAE) and delivered through Now Assist for IRM, TPRM, and BCM, AI Response Assist surfaces relevant answers from your organization's prior assessment...
AI Response Assist: Transform responder experience & deliver faster & accurate assessment completion
New article articles in ServiceNow Community
·
about 2 months
www.servicenow.com
cache
Every organization has policies — but most live scattered across SharePoint folders, email threads, and drives, with no version control, no proof that anyone read them, and no clear connection to t...
Video
Policy Lifecycle Management for Integrated Risk Management (IRM)
ServiceNow Community
·
about 2 months
Assessment programs are foundational to GRC, but the people responsible for completing them are buried in repetitive, manual work. Every cycle means re-answering questions that were already address...
Video
AI Response Assist for faster, more complete risk assessment responses
ServiceNow Community
·
about 2 months
Built natively into the Smart Assessment Engine (SAE) and delivered through Now Assist for IRM, TPRM, and BCM, AI Response Assist surfaces relevant answers from your organization's prior assessment...
ServiceNow AI Response Assist delivers faster, more complete, and more accurate risk assessments
New article articles in ServiceNow Community
·
about 2 months
www.servicenow.com
cache
Learn about all the new features released in the first half of 2026 for ITOM Visibility and Learning Enhanced Automation Platform (LEAP). Don't miss out on this opportunity to connect with ServiceN...
Video
ITOM Academy: What’s New in ITOM Visibility and LEAP 1H 2026
ServiceNow Community
·
about 2 months
|
Quote Self-Service
in the Partner Portal
Partners can now configure, price, and submit quotes end-to-end — directly from the Partner Portal. No handoffs. No waiting. Just faster deal...
Quoting Self-Service for Partners
New article articles in ServiceNow Community
·
about 2 months
www.servicenow.com
cache
Discover the latest Platform Encryption updates now available in Australia and how they help strengthen data protection across your instance. This session gives admins and platform owners a high-le...
Video
Platform Academy: What's New in Australia: Platform Encryption
ServiceNow Community
·
about 2 months
From AI-powered accommodations to global mandates, the accessibility landscape is changing fast. Here's what our team is watching.
Five Accessibility Trends Reshaping Enterprise Software in 2026 — and What They Mean for You
New article articles in ServiceNow Community
·
about 2 months
www.servicenow.com
cache
If you are looking to learn more about what’s new in ServiceNow's HR Service Delivery Australia release, this session is for you! Learn about our latest new features and enhancements which include:...
Video
HRSD Academy: What’s New in the Australia release for HR Service Delivery
ServiceNow Community
·
about 2 months
Mike and Will demonstrate the new ITOM content which discovers AI Agents in AWS and Azure. NOTE: requires an AI-Native ITOM SKU for entitlement, either ITOM Advanced or ITOM Prime.
Video
Beers With Engineers - Episode 43 - Discovering Cloud AI Resources
ServiceNow Community
·
about 2 months
This video explains how to Configure the Azure Service Graph Connector
Video
How to configure the Azure Service Graph Connector
ServiceNow Community
·
about 2 months
Introducing the FSO Agentic Contact Center for Insurance
The Agentic Contact Center for Insurance brings AI directly into the agent's workspace — reducing handle time, surfacing the right context ...
Now Available - Agentic Contact Center for Insurance
New article articles in ServiceNow Community
·
about 2 months
www.servicenow.com
cache
Explore how the ServiceNow Strategic Portfolio Management (SPM) Retail Suite enables retailers to plan, execute, and govern store initiatives with greater consistency and visibility. Watch this dem...
Video
What's New in the Retail SPM Suite | Overview
ServiceNow Community
·
about 2 months
CSS is listening to us. [No, not like _that_](https://www.snopes.com/fact-check/is-amazons-alexa-emitting-unprompted-creepy-laughing/). Rather, CSS is accumulating more and more pseudo-classes to h...
The Shifting Line Between CSS States and JavaScript Events
CSS-Tricks
·
about 2 months
css-tricks.com
cache
Yo...
Silence Is Not Sign-Off: Cross-Cultural Communication on Distributed ServiceNow Teams
New article articles in ServiceNow Community
·
about 2 months
www.servicenow.com
cache
Deploying ServiceNow in regulated enterprises often presents unique challenges. These organizations must navigate strict compliance requirements, complex workflows, and cross-border coordination. S...
Accelerating ServiceNow Deployments for Regulated Enterprises Through Proven Delivery Models
REDE Consulting
·
about 2 months
www.rede-consulting.com
cache
[Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field](https://community.servicenow.com/community?id=community_blog&sys_id=14e51965db2200d013b5fb24399619fb)
Hi th...
Configure Variable visibility on Multi-Row Variable Set grids
New article articles in ServiceNow Community
·
about 2 months
www.servicenow.com
cache