AI Response Assist for faster, more complete risk assessment responses
ServiceNow Community
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Jun 29, 2026
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video
Assessment programs are foundational to GRC, but the people responsible for completing them are buried in repetitive, manual work. Every cycle means re-answering questions that were already addressed, hunting for evidence that was already gathered, and hoping that memory holds up when an auditor asks why an answer changed. AI Response Assist changes that. Built natively into the Smart Assessment Engine (SAE) and delivered through Now Assist for IRM, TPRM, and BCM, it surfaces relevant answers from your organization's own prior assessments and document, ranked, sourced, and ready for human review. You apply or discard each suggestion. The AI is never recorded as the author. Visit the ServiceNow GRC community article to learn more. @servicenow #smartassessment #riskassessment
https://www.youtube.com/watch?v=lMRL4-gNCYQ