ServiceNow News
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Imports in Integration Hub require the ServiceNow IntegrationHub Action Template - Data Stream [com.glide.hub.action\_type.datastream] plugin. For more information, see Request IntegrationHub. A da...
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Creating a New Data Import Integration Using an Excel File
ServiceNow Documentation
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about 1 month
If your team uses the App Repository to manage scoped applications, you know the post-clone cleanup process can be a real headache. After cloning an instance, an admin has to manually open each app...
Bulk Upgrade and Convert App Repo Apps After Clone
New article articles in ServiceNow Community
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about 1 month
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[.png) ](https://blog.glidefast.com/from-ai-a...
From AI Assistance to AI Action: How Now Assist and Agentic AI Are Creating Autonomous IT Operations
GlideFast Blog
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about 1 month
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Every AI-powered business starts with the same question: is your data actually ready for the trip? In this video, we take your data maturity journey on the road, mapping the five stops that get you...
The Road-Trippers Guide to Data Maturity
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about 1 month
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It's summer, and everyone is paddling out. AI agents, copilots, and autonomous workflows are everywhere. Every week brings another breakthrough, model, or reason to jump in. If you work with data, ...
Bad data? You're going to wipeout.
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about 1 month
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_ This article is brought to you by the letters A and I ... _
- How do we model AI in CSDM?
- What is an AI Asset?
- Where to I put my Agents?
Hot off the press... here is a summary overv...
AI and AICT in CSDM 5.0 Formal Guidance from ServiceNow
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about 1 month
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Attention Enterprise Architects and Platform Owners: The ServiceNow SecOps data model has been completely overhauled.
Following the major packaging restructuring in April 2026, the era of ...
Technical Blueprint The April 2026 ServiceNow SecOps Licensing Architecture and Tier Alignment Guide
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about 1 month
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Most organizations deploying AI agents can’t answer a basic question: is it actually working? Not whether the ag...
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ServiceNow Process Intelligence | Don't Automate the Chaos
ServiceNow Community
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about 1 month
Most organizations deploying AI agents can’t answer a basic question: is it actually working? Not whether the ag...
Video
ServiceNow Process Intelligence | Don't Automate the Chaos
ServiceNow Insights
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about 1 month
Can AI go from a chat message to a fully closed, autonomous complex case, with zero human touch and full explainability at every step? Watch it happen. Follow George Lewis, a fictional GlideRewards...
Video
Autonomous CSM In Action: 4 Personas, One GlideAirways Demo Story powered by ServiceNow Otto
ServiceNow Community
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about 1 month
Can AI go from a chat message to a fully closed, autonomous complex case, with zero human touch and full explainability at every step? Watch it happen. Follow George Lewis, a fictional GlideRewards...
Video
Autonomous CSM In Action: 4 Personas, One GlideAirways Demo Story powered by ServiceNow Otto
ServiceNow Community
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about 1 month
![AI Learning Days Logo (1) 2.png](https://www.servicenow.com/community/image/serverpage/image-id/524060iC443427F8730C081/image-dimensions/274x78/is-moderation-mode/true?v=v2 "AI Learning Days Logo...
Welcome to the AI Learning Days Community!
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about 1 month
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![AI Learning Days Logo (1) 2.png](https://www.servicenow.com/community/image/serverpage/image-id/524060iC443427F8730C081/image-dimensions/274x78/is-moderation-mode/true?v=v2 "AI Learning Days Logo...
Welcome to the AI Learning Days Community!
New article articles in ServiceNow Community
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about 1 month
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Loading VS Code directly from file explorer folders #vscode #claude
ServiceNow Dev Program
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about 1 month
ServiceNow is ending the default use of its in-house large language model, Now LLM, and shifting towards integrating advanced third-party models like Google Gemini and OpenAI GPT. This update shows...
The End of NowLLM : Closing an In-House Era
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about 1 month
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This video was recorded in the Australia release. For more information about Create an incident profile, see: ServiceNow product documentation: https://www.servicenow.com/docs/r/security-management...
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Create an Incident profile in Microsoft Defender Integration
ServiceNow Documentation
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about 1 month
Summary
In the Security Exposure Management (Exposure Assessment) workspace, custom columns added to the Exposure Assessment list (Assess by CVE) are lost when you sort by any column. This articl...
Custom columns reset after sorting in Security Exposure Management – Exposure Assessment
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about 1 month
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In this webinar, learn from ServiceNow risk experts how new capabilities can in Business Continuity Management (BCM) and Operational Resilience (Ops Res) can improve your ability to clearly identif...
Video
What's New in Business Continuity Mgmt. and Operational Resilience Webinar Q2 26
ServiceNow Community
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about 1 month
Overview
When configuring a Microsoft Defender incident profile in Security Incident Response (SIR) to ingest incidents into the platform, the profile exposes a Pull Closed Incidents option. This...
How to Pull Only Specific Closed Defender Incidents into ServiceNow SIR
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about 1 month
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New classes and updates to existing classes to better facilitate automated populated by third-party Kafka providers.
Updates to Kafka CMDB Data Model
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about 1 month
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