Imports in Integration Hub require the ServiceNow IntegrationHub Action Template - Data Stream [com.glide.hub.action_type.datastream] plugin. For more information, see Request IntegrationHub. A data source in Integration Hub uses an Excel file, a CSV file, or a Data Stream action. Data Stream actions have unique inputs, so if you plan to use one, make sure to familiarize yourself with it first. Role required: admin or ih_import #servicenow #servicenowdemo This video was recorded in the Australia release. ServiceNow product documentation: ServiceNow Training and Certification: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/community ServiceNow Insights Podcast: https://www.servicenow.com/community/community-resources/servicenow-techbytes-podcasts/ta-p/2305455 For general information about ServiceNow, visit: http://www.servicenow.com/