ServiceNow News
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Bad data? You're going to wipeout.
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30 days
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Who was your team translator? #scrum #tech #developer #programming
ServiceNow Dev Program
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30 days
[@smartCarleen](https://www.servicenow.com/community/user/viewprofilepage/user-id/41912)
Post your AI Learning Days Session resources in the comments below for your attendees to use!
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Agents with Attitude
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about 1 month
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[@sandeepdutt](https://www.servicenow.com/community/user/viewprofilepage/user-id/568972)
Post your AI Learning Days session resources in the comments below for your attendees!
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Predict Before It Breaks: Our AIOps Revolution on the Now Platform
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about 1 month
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ServiceNow Flow waiting for another Flow
use case:
_The flow/subflow can be configured to wait for a specific message from any source. It doesn't have to be limited to a REST API inbound p...
Federal agencies are drowning in portfolio visibility gaps. Spreadsheets, disconnected systems and siloed stakeholders mean IT can't answer basic questions: What are we funding? Is it aligned with ...
Video
Federal Tech Talk: From Chaos to Control Building Your Federal Portfolio Strategy with SPM
ServiceNow Community
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about 1 month
Starting the evening of July 22, an infrastructure-related issue caused the Developer Site to become unavailable and some personal developer instances (PDIs) to appear offline. The Developer Site i...
Incident: Developer Site Restored and PDI Availability Issues
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about 1 month
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New Learning Unlocked!
Excited to share that I’ve completed another milestone in my learning journey.
Every new skill adds value, sharpens perspective, and opens doors to bigger opportunitie...
Suite Certification — IT Operations Management AIOps Enterprise Plus (ITOM AIOps Enterprise Plus)
Stories by Prashant Kumar LearnIT on Medium
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about 1 month
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Most financial institutions have invested heavily in monitoring tools - but what they haven't built is the connective tissue that turns infrastructure signals into operational intelligence. That's ...
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From Monitoring to Meaning IT Operations Management for Financial Services
ServiceNow Community
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about 1 month
Alert noise is one of the biggest challenges facing IT operations teams today. In this Power Byte, we walk through Proactive Alert Grouping Recommendations in ServiceNow AIOps, a capability that re...
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AIOps Power Byte: Proactive Alert Grouping Recommendations in ServiceNow
ServiceNow Community
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about 1 month
Straight answers to the questions we hear most often from Finance, Pharma, and Healthcare compliance leaders evaluating ServiceNow IRM/GRC partners. What does REDE Consulting do? REDE Consulting is...
ServiceNow IRM/GRC Consulting: Frequently Asked Questions
REDE Consulting
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about 1 month
www.rede-consulting.com
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Big news for platform builders: ServiceNow is migrating CSM's guided decision tree capability to the core platform in the Australia release. What this means: - Feature parity with decision tree fun...
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Guided Decision Trees Now Built as Playbooks | Developer Passport Highlight
ServiceNow Dev Program
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about 1 month
Regulated enterprises don't need another point tool. They need one partner who can take them from strategy to steady-state operation on a single platform. That's the gap REDE Consulting was built t...
From Advisory to Managed Services: REDE's Four-Pillar Model for ServiceNow IRM/GRC
REDE Consulting
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about 1 month
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ServiceNow's investment gives BusinessNext a strategic partner to expand its AI-powered banking software globally.
ServiceNow bets $40 million on Indian banking software specialist to expand its financial services push
techcrunch.com
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Automatically score and coach every closed case with GenAI-generated quality reviews
Automated quality assurance reviews closed cases against a configurable rubric and generates a quality score w...
ServiceNow Otto for CSM - Automated Quality Assurance
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about 1 month
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Automated quality assurance reviews closed Customer Service Management Cases against a configurable rubric and generates a quality score with qualitative feedback for each one, replacing manual spo...
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Automated Quality Assurance in ServiceNow Otto for CSM
ServiceNow Community
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about 1 month
In today’s complex business environment, managing risk is not just a necessity - it is a strategic imperative. Enterprises operating in highly regulated industries such as finance, pharmaceuticals,...
Enterprise Risk Management Consulting Services Explained: Your Guide to Risk Consulting Services
REDE Consulting
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about 1 month
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Unofficial subtitles for every ticket state #servicenow #servicenowdeveloper #servicenowcommunity
ServiceNow Dev Program
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about 1 month
Join Eliza Orchard to discover how to build and integrate custom AI capabilities directly into your ServiceNow workflows.
Building & integrating custom AI experiences directly into your workflows
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about 1 month
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Join Eliza Orchard to discover how to build and integrate custom AI capabilities directly into your ServiceNow workflows.
Building & integrating custom AI experiences directly into your workflows
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about 1 month
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Everything AI in ServiceNow runs on skills: prompts, AI Agents, and analysis skills that live inside the Now Platform and have native access to your data, your tables, and your security model. Norm...
Calling ServiceNow AI Skills via REST API: A Complete Walkthrough
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about 1 month
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Discover SPM Academy, our recurring monthly webinar series on the last Thursday of every month at 8am PT! During these engaging webinars, the ServiceNow team presents informative sessions to help y...
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SPM Academy: The journey to Autonomous IT and zero misaligned investments
ServiceNow Community
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about 1 month
We've been hearing more interest lately from customers asking whether Unified Security and Exposure Management (USEM) could be exposed as an MCP (Model Context Protocol) server.
Before we ...
Looking to understand: what would you build if USEM were exposed as an MCP server?
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about 1 month
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We've updated the Platform Analytics Known Issues Reference — here's what changed
Transparency matters when you're planning a migration. This bi-weekly refresh clears a large batch of iss...
Interactive Known Issues Companion by Version - Platform Analytics
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about 1 month
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