@sandeepdutt 

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Session Abstract: 

"The era of ""reactive firefighting"" is reaching its expiration date. As enterprise environments grow in complexity, the traditional model of waiting for a P1 incident to trigger a war room is no longer sustainable. To maintain seamless digital experiences, organizations must shift from managing outages to preventing them entirely.

This session explores the AIOps Revolution within the ServiceNow ecosystem, moving beyond basic event monitoring into the realm of true predictive intelligence. We will dive into how the synergy of ITOM Health, Health Log Analytics (HLA), and Predictive Intelligence transforms ""noise"" into actionable insights."