Big news for platform builders: ServiceNow is migrating CSM's guided decision tree capability to the core platform in the Australia release. What this means: - Feature parity with decision tree functionality - Build complex decision logic directly as playbooks - Nest decision trees within parent playbooks for multi-level scenarios - Use the same nesting patterns you'd use for any modular workflow Impact: Developers can now handle sophisticated decision-tree workflows using playbooks, expanding what's possible with nested playbook architecture. #ServiceNow #Playbooks #AustraliaRelease #DecisionTrees