ServiceNow News
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A ServiceNow ACL can read correctly and still block the right user or grant the wrong one. Here's why, and where the real cause tends to sit.
ACL rules that pass review and still fail in production
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21 days
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Provides an overview of how to generate reports using extended tables and dot-walking. This video covers: 00:00 Intro 00:13 Enable reporting on extended fields 00:32 Creating a report 01:15 Natural...
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Reporting - Creating reports with data on extended tables
ServiceNow Documentation
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21 days
We are very excited to share the final [Cincinnati Snug](https://rsvp.servicenow.com/Cincysnug25) Agenda showcasing 4 customer speakers: Reed Elsevier, CBTS, Western & Southern Finan...
2025 SNUG Live Agenda
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21 days
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Join us for an in-person SNUG event in Scottsdale!
Local SNUG meetings are a great way to meet and collaborate with other ServiceNow customers, learn and interact with experts from ServiceNow, an...
2025 SNUG Live event Agenda
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21 days
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You've been asked to wire up Stream Connect for Kafka and realize you don't actually know how Kafka works under the hood. This post covers brokers, topics, partitions, and offsets — then explains w...
Kafka Fundamentals Through a Stream Connect Lens
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22 days
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AI is everywhere these days, and ServiceNow is no exception. With Now Assist , the platform brings generative AI into everyday workflows to help users write content, summarize records, generate cod...
Think Before You Prompt: Assists vs Tokens in ServiceNow
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22 days
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The next ServiceNow Community Meetups are confirmed.
Join us on 17 September 2026 in Warsaw at SIX Group and on 22 October 2026 in Kraków at Amer Sports.
We are finalizing the main presen...
Save the dates: ServiceNow Meetups in Warsaw (17.09.2026) and Kraków (22.10.2026)
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22 days
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Is UI Builder still worth learning, or should developers double down on prompt-based AI? Key Takeaways: • Prompt-based tools are essential for the future. • UI Builder is widely used, but true expe...
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Will Prompt-Based AI Agents Replace Workspaces? | Developer Passport Highlight
ServiceNow Dev Program
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22 days
Have you ever received a sys\_id and been asked to investigate a record, but had no idea which table it belonged to?
One of the most common troubleshooting scenarios in ServiceNow is receiving a s...
Find an Unknown Record Table, Name/Number Using only Sys ID
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22 days
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Across the EU, universities and employers face a shared challenge in different contexts—varying languages, labour markets, and expectations of graduate readiness. The core question remains: how do ...
Designing Graduate Talent for an AI-Driven Europe
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22 days
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Data science teams build promising models constantly. Far fewer of them ever make it into production where they can create real value.
ML Models Stuck in the Lab — Operationalizing AI at Scale with Databricks MLOps
REDE Consulting
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22 days
www.rede-consulting.com
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Voice AI sounds simple until you try to deploy it at scale — across airports, accents, languages, and thousands of employees at once. In this episode of ServiceNow Insights, host Bobby Brill s...
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Teaching a Computer to Speak | Voice AI in the Real World
ServiceNow Community
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22 days
Voice AI sounds simple until you try to deploy it at scale — across airports, accents, languages, and thousands of employees at once.
In this episode of ServiceNow Insights, host Bobby Bri...
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Teaching a Computer to Speak | Voice AI in the Real World
ServiceNow Insights
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22 days
IRM 連載 第3回
Integrated Risk Management ・ Audit Management ・ Now Assist
ServiceNow IRMではじめる監査DX（第3回） AIは監査人の最強のパートナーになる
監査業務を「読む・書く・分析する・判断する」に分解すると、AIが効く場所が見えてくる ― Now Assi...
ServiceNow IRMではじめる監査DX（第3回） AIは監査人の最強のパートナーになる
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22 days
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The modern workplace demands meaningful coordination more than ever. Employees need visibility into when their team is actually in the office, they need to find spaces suited for their work, and th...
The New Employee Experience: Workplace Service Delivery & Moveworks
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22 days
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AI agents are moving fast, but success isn't about building them, it's about building the right ones responsibly. A practitioner framework covering the four critical phases: Discover, Design, Test ...
From Hype to Production: A Practical Guide for Responsible AI Agent Deployment
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22 days
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AI is changing the way work is done, so it's important to keep your skills updated. This session covers how ServiceNow certifications are adapting with performance-based assessments that reflect re...
AI-Ready Credentials: Staying Ahead in a Changing World
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22 days
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1) ServiceNow Ecosystem + Job Demand = ServiceNow Talent
2) India has world's largest talent pool ; $500B - India's AI economy value by 2030
3) 10M+ AI-enabled jobs projected by 2023
AI for All: India's Blueprint for AI-Ready Talent
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22 days
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Risk is a constant in every enterprise, especially in highly regulated industries like finance, pharmaceuticals, and healthcare. Managing these risks effectively is not just about avoiding losses; ...
Comprehensive Guide to Enterprise Risk Management Solutions
REDE Consulting
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22 days
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Learn the Australia release highlights across Strategic Portfolio Management, Enterprise Architecture, and Collaborative Work Management. This session will showcase key innovations, including: SPM ...
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SPM Academy: Whats New in Australia for SPM, EA & CWM
ServiceNow Community
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22 days
Everyone's talking about AI outcomes, but what does it _actually_ take to get there? Before you can measure ROI, you have to reach go-live, and that journey is harder than most organizations e...
The Road to Go-Live: The Human Side of AI Adoption
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23 days
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