Shows how to create or update inbound email actions so that your ServiceNow instance automatically responds to email messages from users. Use inbound email actions to define what the system does when an email is received. Chapters: 00:00 00:15 How inbound email actions work 01:14 Inbound email actions demo #servicenow #servicenowdemo #inboundemail #emailactions Role required: admin This video was recorded in the Australia release. For more information, see: ServiceNow product documentation: Inbound email actions: https://www.servicenow.com/docs/r/platform-administration/c\_InboundEmailActions.html ServiceNow Training and Certification: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/community ServiceNow TechBytes Podcast: https://www.servicenow.com/community/community-resources/servicenow-techbytes-podcasts/ta-p/2305455 For general information about ServiceNow, visit: http://www.servicenow.com