ServiceNow News
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You probably have been there before. How do we choose between showing a modal to users, and when do we navigate them to a separate, new page? And does it matter at all?
Actually, it does. The deci...
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Modal vs. Separate Page: UX Decision Tree
Articles on Smashing Magazine — For Web Designers And Developers
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5 months
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Understanding the New SPM Inbound Actuals Tables
_ DISCLAIMER: This article describes the two new tables introduced in Strategic Portfolio Management (SPM) to support the import of...
Understanding the New SPM Inbound Actuals Tables
New article articles in ServiceNow Community
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5 months
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If you’ve been working with ServiceNow, odds are you rely on Agile Development 2.0 apps and plugins or you’ve worked closely with teams that do. This isn’t just "another product update." The upcomi...
Agile Development 2.0 Deprecation: Get the Facts Before It Impacts You
New article articles in ServiceNow Community
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5 months
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What do you create?
My contributions to the Community are answers to questions mostly, but I also really enjoy one-on-one coaching and live events. I do that through podcasts (other peoples...
Susan Britt MVP 2026: My Community Power
New article articles in ServiceNow Community
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5 months
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If your fulfillment team works primarily from Catalog Tasks (sc\_task), forcing them to open the parent RITM (sc\_req\_item) just to find attachments slows everything down and increases the...
Show RITM Attachments on a Catalog Task Using a Relationship
New article articles in ServiceNow Community
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5 months
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How the manage alerts autonomously agentic workflow turns 15+ minutes of reactive firefighting into instant, AI-driven intelligence – so your operators can focus on what actually matters.
Every A...
Stop Fighting Fires. Manage Alerts Autonomously With An Agentic Workflow.
New article articles in ServiceNow Community
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5 months
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Celebrating an incredible milestone — 1 MILLION members in the ServiceNow Community! 🎉
This is more than just a number; it represents a powerful network of people who consistently support, guide, ...
1M+ ServiceNow Community Members Reached
Stories by Prashant Kumar LearnIT on Medium
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5 months
medium.com
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Hello to my Community Family,
Hearing such kind words and knowing I’ve made a positive impact means a lot to me; it makes all the effort and dedication completely worthwhile.
Connect me 1:1 here ...
Another Awesome Topmate Feedback
Stories by Prashant Kumar LearnIT on Medium
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5 months
medium.com
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The Five-Phase Lifecycle
SAM Pro operates as a closed-loop engine. When properly configured, it continuously discovers what's deployed, matches it against what you own, identifies w...
The Complete SAM Pro Renewal Lifecycle: Reconciliation, Reclamation & Remediation - End to End
New article articles in ServiceNow Community
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5 months
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Pharmaceutical companies face complex compliance challenges. Multiple business units often operate with fragmented controls, making it difficult to maintain a clear, audit-ready posture. This fragm...
Transforming Pharma Compliance: Achieving Unified Audit-Ready Controls with REDE and ServiceNow
REDE Consulting
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5 months
www.rede-consulting.com
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Hi everyone!
I ran into a problem that I didn’t see covered anywhere else, so I wanted to share a practical solution that might help others too.
In short: When a user triggers an ...
How to Build a Wait/Spinner Modal in ServiceNow for Workspaces
New article articles in ServiceNow Community
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5 months
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Use Now Assist to automatically generate scrum tasks for a story in Collaborative Work Management (CWM) based on the story's description and context, saving time on manual task ...
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Generate scrum tasks for stories using Now Assist for CWM
ServiceNow Documentation
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5 months
Digital services have become the primary delivery mechanism for business value. When they degrade or fail, the consequences extend far beyond the IT organization, measured in lost revenue, eroded c...
Building a Service Operations Organization: A Strategic Guide for IT Leaders
New article articles in ServiceNow Community
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5 months
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Where are you? What are you working on? Why are you doing that?
Identity access and management platform Okta announced the general availability of its Okta for AI Agents, which will give customer...
Okta made a nightmare micromanager for your AI agents
The Register articles about Servicenow
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5 months
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Welcome to this next addition to the ServiceNow Service Operations AIOps Power Byte series! In this episode, we demo the manage alerts autonomously agentic workflow—showing how it can automatically...
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AIOps Power Byte – Manage alerts autonomously agentic workflow
ServiceNow Community
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5 months
Hey ServiceNow Community ,
My name is Attila and I’m based in Hungary. I started my career as a help desk agent, and then I was a software developer for more than 10 years. I joined the wo...
Attila Varga MVP 2026: My Community Power
New article articles in ServiceNow Community
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5 months
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The fastest way forward is often through the community.
The Advantage You Might Be Overlooking (Webinar Reminder)
New article articles in ServiceNow Community
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5 months
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