ServiceNow News
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Hello SNUG Members!
We hope you'll join us at Knowledge 2026 , taking place May 5–7 in Las Vegas — and it's shaping up to be the biggest Knowledge yet! This year's event...
Important Knowledge 2026 update!
New article articles in ServiceNow Community
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5 months
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Hello SNUG Members!
We hope you'll join us at Knowledge 2026 , taking place May 5–7 in Las Vegas — and it's shaping up to be the biggest Knowledge yet! This year's event...
Important Knowledge 2026 update!
New article articles in ServiceNow Community
·
5 months
www.servicenow.com
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Hello SNUG Members!
We hope you'll join us at Knowledge 2026 , taking place May 5–7 in Las Vegas — and it's shaping up to be the biggest Knowledge yet! This year's event...
Important Knowledge 2026 update!
New article articles in ServiceNow Community
·
5 months
www.servicenow.com
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Hello SNUG Members!
We hope you'll join us at Knowledge 2026 , taking place May 5–7 in Las Vegas — and it's shaping up to be the biggest Knowledge yet! This year's event...
Important Knowledge 2026 update!
New article articles in ServiceNow Community
·
5 months
www.servicenow.com
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If you've been following the ServiceNow AI story, you know that AI Agents represent a massive leap forward for how work gets done on the platform. But here's the thing — AI Agents are only as good ...
AI Agents for Integration Hub: Data matters most in the world of AI
New article articles in ServiceNow Community
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5 months
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A lot of organizations turn on AI Search or Now Assist and wonder why results are disappointing. Nine times out of ten the problem isn't the AI — it's the content it's working with. Before you enab...
Is Your Knowledge Base Actually Ready for AI? A Practical Checklist
New article articles in ServiceNow Community
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5 months
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Hello SNUG Members!
We hope you'll join us at Knowledge 2026 , taking place May 5–7 in Las Vegas — and it's shaping up to be the biggest Knowledge yet! This year's event features e...
Important Knowledge 2026 update!
New article articles in ServiceNow Community
·
5 months
www.servicenow.com
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This paper explores the architectural, operational, and security implications of retrospectively enabling Domain Separation within an established ServiceNow instance. Although technically possible,...
Retrofitting Domain Separation: a perspective on Risk, Architecture, and long-term considerations
New article articles in ServiceNow Community
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5 months
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Unified Security Exposure Management (USEM)[...
Video
SecOps Resource Library: Unified Security Exposure Management
New article articles in ServiceNow Community
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5 months
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Over the last few years, there’s been a lot of talk about and experimentation with [scroll-driven animations](https://css-tricks.com/unleash-the-power-of-scroll-driven-animations/). It’s a very shi...
Learn how AI Gateway's governance works end to end — from AI Steward approval and gateway setup, to a builder authenticating in AI Agent Studio, to the enforcement gate that blocks unapproved serve...
Video
AI Academy: AI Gateway Enforced Approvals, AI Steward Review & Gateway Setup
ServiceNow Community
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5 months
Public Sector Digital Services | Australia 2026 Release
_Introducing AI-native Investigative Case Management — mission-built drive outcomes_
The Investigation Starts Here
New article articles in ServiceNow Community
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5 months
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Season 2 kicks off with a packed update covering MVPs, Build Agent innovations, release ops, and real-world dev tips, from AI safeguards to performance pitfalls.
Season 2 of The Update Set is HERE!
New article articles in ServiceNow Community
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5 months
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Case Summarization is a generative AI skill that produces a concise summary of a customer service case. It synthesizes key details such as the issue, steps taken, and outcome from the case record. ...
Video
Case Summarization - Overview and See it in action
ServiceNow Community
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5 months
In this installment of the Process Mining Academy we review the enhancements in the Australia release. Intent and Activity Analysis, Process Mining for Playbooks, closed-loop AI agent creation, Min...
Process Mining Academy #46 - What's new for Process and Task Mining in the Australia release
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5 months
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In this installment of the Process Mining Academy we review the enhancements in the Australia release. Intent and Activity Analysis, Process Mining for Playbooks, closed-loop AI agent creation, Min...
Process Mining Academy #46 - What's new for Process and Task Mining in the Australia release
New article articles in ServiceNow Community
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5 months
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In this session of the Process Mining Academy we walk through everything new for Process and Task Mining in the Australia release, including detailed descriptions and live demonstrations of each en...
Video
Process Mining Academy - What's new for Process and Task Mining for the Australia release.
ServiceNow Community
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5 months
In hyper-regulated world, managing Governance, Risk, and Compliance (GRC) isn't just about avoiding penalties – it's about building resilience, fostering trust, and gaining a competitive edge. Yet,...
How AI and ServiceNow Are Revolutionizing GRC for Regulated Industries
REDE Consulting
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5 months
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How to Control Your New Application’s Scope Name
Discover different ways to manage your new application scope names.
How to change the default scope name of a *new* custom application
New article articles in ServiceNow Community
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5 months
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Vaishnavi | 4× ServiceNow MVP 2026 | My Community Power 🚀
New article articles in ServiceNow Community
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5 months
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Navigating the complex world of corporate compliance is no longer optional for businesses operating in highly regulated industries. It is a critical component of sustainable success and risk manage...
Mastering Corporate Compliance Strategy for Your Business
REDE Consulting
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5 months
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_Disclaimer_ _ – This article is part of a series...
Path-Based REST ACLs – Add protection to read-only Scripted REST APIs in the Australia Release
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5 months
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