Process Mining Academy - What's new for Process and Task Mining for the Australia release.
ServiceNow Community
·
Mar 23, 2026
·
video
In this session of the Process Mining Academy we walk through everything new for Process and Task Mining in the Australia release, including detailed descriptions and live demonstrations of each enhancement. Topics covered: Intent and Activity Analysis Process Mining for Playbooks Closed-loop AI agent creation Mining Agentic Workflows New automated Improvement Opportunities (now 11 total) Transition Filter enhancements Evaluation Project for Security Incidents Filtering on the Touchpoints Histogram Visualization improvements for Platform Analytics dashboards Additional enhancements Find previous Academy sessions and register for upcoming ones: https://www.servicenow.com/community/process-mining-blog/process-mining-academy/ba-p/2339885 Read the accompanying blog post: https://www.servicenow.com/community/process-and-task-mining-blog/what-s-new-for-process-and-task-mining-in-the-australia-release/ba-p/3508013
https://www.youtube.com/watch?v=B_Xj5MzeZWY