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Process Mining Academy #46 - What's new for Process and Task Mining in the Australia release

New article articles in ServiceNow Community · Mar 23, 2026 · article

In this installment of the Process Mining Academy we review the enhancements in the Australia release. Intent and Activity Analysis, Process Mining for Playbooks, closed-loop AI agent creation, Mining Agentic Workflows, new automated Improvement Opportunities, Transition Filter enhancements, a new Security Incident Evaluation Project, and more. Get up to speed with all the enhancements so you're ready when you upgrade. The session includes detailed descriptions as well as live demonstrations.

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https://www.servicenow.com/community/process-mining-blog/process-mining-academy-46-what-s-new-for-process-and-task-mining/ba-p/3512714