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> ※本記事はImpact Guided/Totalのご契約者向けに作成しております。Impact について詳細は[こちら](https://www.servicenow.com/jp/impact.html)
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On April 1st, 2026, we hosted another successful Ask the Experts session. As always, the session delivered valuable engagement, with thoughtful questions from our customers. Many were addressed liv...
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Ask The Experts - April 1st, 2026 - Platform Analytics Academy
ServiceNow Community
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5 months
_A different way to think about scaling Platform Analytics_
Your Dashboards Aren't Governance. They're Just Dashboards.
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The FSO Agentic Contact Center for Banking is here. AI-powered context, unified customer views, and real-time agent guidance — all inside the ServiceNow workspace. No system switching. No guesswork...
Now Available - Agentic Contact Center for Banking
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Thank you to everyone who has been joining our Unified Security Exposure Management (USEM) Office Hours. Below you'll find a summary of the top fre...
USEM Office Hours FAQs: Migration & Adoption
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The CIS Data Foundation (CIS-DF) certification covering CMDB and CSDM is now live and free through June 30, 2026 for all ServiceNow customers and partners. CIS-DF is a prerequisite for the EA Deliv...
CIS Data Foundation Certification Is Live, Free Through June 30
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Here is an emerging paradox worth sitting with: The prevailing narrative around AI in the enterprise focuses on putting humans in the loop — primarily to make decisions. However most organizations ...
The Enterprise Can't Decide: Why Strategic Decision Debt Is the Real Barrier to AI Transformation
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In this Platform Academy session, Sharon Barnes and Santanu walk through Assistant Analytics in ServiceNow, giving admins and developers a clear, actionable way to measure performance across conver...
Platform Academy: An Admins Guide to Assistant Analytics
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'AI is now infused in every package that we offer to our addressable market,' SVP John Aisien told us
ServiceNow's latest product announcements show how hardcore the company has become about embe...
How ServiceNow gets customers to gorge at the AI trough
The Register articles about Servicenow
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Whether you are a customer or a partner - this article is intended to be a guide to help you understand what "Pre-Configured" options come with the quick start CBS Now Assist for Setup, so you know...
CBS Now Assist for Setup - What Exactly is Out of the Box?
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_April 2026 | Core Business Suite_
Hey CBS community! We've been busy over the past few months, and we're excited to share what's been cooking in the latest release of Core Business Suite....
What's New in CBS: A Look at Our April 2026 Release 🎉
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Discover SPM Academy, our recurring monthly webinar series on the last Thursday of every month at 8am PT! During these engaging webinars, the ServiceNow team presents informative sessions to h...
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SPM Academy: Drive strategic outcomes and maximize value with Strategic Planning Workspace
ServiceNow Community
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5 months
Sometimes it only takes one real example or conversation for things to click.
Learning Through People: Speed Networking Recap
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Join us May 5–7 in Las Vegas for Knowledge 2026, where you can speak with members of the ServiceNow Security Organization. We’ll be at the Knowledge Expo (Venetian Expo, Level 2) all three days, pl...
See how ServiceNow secures ServiceNow at Knowledge 2026
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12 cards. 5 disability categories. One free download. Learn how to use ServiceNow's Accessibility Persona Cards to build more inclusive experiences from the start.
Accessibility Persona Cards Are Now Publicly Available — Here's How to Use Them
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Knowledge is where the ServiceNow community comes together to learn, connect, and get inspired. This year, we’re bringing a focused set of UX sessions to help you build smarter, more human-centered...
Knowledge 26: User Experience Destination Success
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ServiceNow Knowledge 2026 is right around the corner, and if contract lifecycle management is on your radar this year, Las Vegas in May is where you want to be.
Taking place May 4–8 at the...
See CM Pro in Action at Knowledge 2026
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With the Q1 '26 release, retail customers can now manage and coordinate store tasks at scale with store plans — featuring a new out-of-the-box authoring experience that makes it easy for HQ to crea...
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Feature Shorts: Retail store plans and fulfillment
ServiceNow Community
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5 months
Explore how Update Set Management works for the Implementation Agent, focusing on uploading and previewing a batch update set. ServiceNow product documentation: https://www.servicenow.com/docs/r/pl...
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Upload and preview batch update set in Now Assist
ServiceNow Documentation
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5 months
Join ServiceNow and JLL to discover how intelligent integration transforms workplace service delivery from a pain point into a scalable, repeatable operating model. By connecting ServiceNow Workpla...
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ServiceNow Exchange: Seamless Workplace Service Delivery: IFM Integration with Corrigo by JLL
ServiceNow Community
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5 months
Explore how documents are transforming with intelligent tools that enhance productivity. See how AI-driven capabilities can simplify workflows and unlock new possibilities. This is your chance to g...
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ServiceNow Exchange: Platform Academy- From Patching to Predictable Upgrades
ServiceNow Community
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5 months